Member Service Representative

Member Service Representative# Member Service RepresentativeSilver Springs - Ocala, FL 34470## OverviewPosition TypeFull Time## Description**Join Our Team at Florida Credit Union – Where Your Future Shines Bright!****About Us:**At Florida Credit Union, our mission is clear: to enhance the lives of our Florida neighbors through exceptional financial services. When you become a part of our team, you’re not just starting a new job; you’re joining a vibrant community dedicated to making a positive impact. We pride ourselves on fostering a dynamic, collaborative work environment where every team member is valued and supported.**Why You'll Love Working with Us:*** **Dynamic Team Environment:** Work in a supportive and collaborative atmosphere where your ideas and contributions are valued.* **Extensive Training:** Receive comprehensive training to ensure you’re set up for success from day one.* **Exceptional Benefits:** Enjoy a competitive benefits package designed with your well-being in mind.* **Career Growth:** Explore numerous opportunities for professional development and advancement within our organization.**Position Overview:**Are you a motivated individual who thrives on helping others and finding creative financial solutions? As our Member Service Representative, you'll be the go-to person for our members' financial needs, offering personalized solutions while adhering to our credit union’s policies and goals.**Your Key Responsibilities:*** Conduct engaging loan interviews and gather essential credit history to tailor financial solutions to our members’ needs.* Assess loan applications by evaluating assets, liabilities, and credit experiences, and guide members through our loan procedures.* Clearly communicate loan alternatives, credit criteria, and documentation to ensure members feel informed and confident.* Cross-sell additional credit union services and provide expert advice to enhance members’ financial well-being.* Process a range of financial services, including membership applications, checking accounts, IRAs, and more.* Address member inquiries and resolve any issues, ensuring accuracy and compliance with all regulations.* Adhere to OFAC and Bank Secrecy Act requirements to maintain the highest standards of compliance.**What We're Looking For:*** A high school diploma or GED combined with 1-3 years of related experience, or an equivalent mix of education and hands-on experience.* A current driver’s license.**Ready to Make a Difference?**If you’re passionate about supporting your community and eager to grow your career with a team that truly cares, we want to hear from you! Apply today and take the first step towards a rewarding career with Florida Credit Union.**Become a vital part of our mission to support and uplift our members – apply now!** #J-18808-Ljbffr