Branch Manager
Heritage Pool Supply - Tucson
The Branch Manager leads branch operations to deliver exceptional customer service and operational efficiency. This role drives financial performance through effective budgeting, resource allocation, and market expansion and revenue generation efforts. By fostering a culture of excellence and ensuring compliance and safety standards, the Branch Manager strengthens the Company’s reputation for service and operational success.
Key Responsibilities:
Driving Strategic Initiatives: Implement branch growth initiatives by aligning strategic plans with corporate objectives to amplify market presence and enhance competitive positioning.
Maximize Operational Effectiveness: Conduct comprehensive assessments of current branch operations, identifying areas for improvement and applying industry best practices to optimize processes, elevate productivity, and minimize costs.
Financial Oversight: Direct the branch’s financial functions, including P&L management, by instituting rigorous financial controls and strategies aimed at enhancing profitability and securing sustainable revenue growth.
Lead Sales Growth: Amplify the branch's market presence by devising and executing strategic sales plans, fostering strong customer relationships, and steering the sales team towards surpassing sales and market share goals.
Enhance Customer Experience: Commit to a customer-focused approach that prioritizes high-quality service, integrates customer-centric policies, and fosters robust partnerships with key customers and stakeholders.
Team Development: Cultivate and guide a high-performing team by promoting a supportive and inclusive environment, implementing talent development strategies, and preparing succession plans for sustained branch growth.
Compliance and Safety: Uphold legal, regulatory, and safety standards across branch operations, fostering an environment prioritizing employee safety and well-being while adhering to industry compliance regulations.
Required to travel as needed to oversee branch operations, conduct site visits, and attend regional meetings and training sessions to ensure effective leadership and operational alignment.
Physical Requirements:
The role primarily involves working in an office environment, necessitating the ability to sit for extended periods while engaging in computer-based tasks and attending meetings. Additionally, the role requires the ability to move throughout the branch to observe operations and interact with team members.
Occasional lifting of materials and equipment, up to 75 pounds, may be required.
Minimum Qualifications:
Minimum of 5 years of management experience, preferably in Pool & Aquatics distribution industries.
Proven track record of achieving operational and sales targets.
Strong leadership skills with ability to motivate and develop cross-functional teams.
Excellent analytical, problem-solving, and decision-making skills.
Strong expertise in P&L management, budgeting, and financial analysis.
Proficiency in devising and executing sales strategies, market analysis, and customer relationship management.
Skilled in facilitating the adoption of new processes and technologies.
Able to pass background and drug screening.
Minimum Years Of Work Experience and Education:
- Minimum of 5 years of progressive experience in management within distribution or pool products industry.
- A bachelor’s degree in business administration, Management or equivalent industry experience is preferred.
Job Location:
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