Parental Accountability Court Coordinator 2

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Job Title:

Parental Accountability Court Coordinator 2

Agency:

Department of Human Services

Job Requisition ID:

JR

Shift:

Day (United States of America)

Compensation Details:

$46680.00

Job Description:

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgias most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency independence and protect Georgias vulnerable children and adults.

Start your career in public DHS Division ofChild SupportServices (DCSS) is seekingcandidates to fillthe positionof Parent Accountability Court Coordinator 2 this position will report to the PAC Supervisor.

This position is located in Winder GA (Barrow County)

What we offer. Enjoy a generous benefits package that includes unique training opportunities employee retirement plan: 401(k) plan and 457 plan 13 paid holidays vacation & sick leave medical dental vision long/short-term care life insurance and employee discount programs; in addition to telework opportunities depending upon the position(s).

Under general supervision provides personal support services and crisis intervention to clients. May serve as case managers and evaluate investigate and resolve complaints. Acts as a liaison between client and service providers.

Job Description (General Summary): DCSS is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs to include but not limited to Fatherhood Prison Re-Entry and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the childs life.

Role and Responsibilities:

• Liaison between the Division of Child Support Services and the assigned judicial circuit
• Communicates with clients and other constituents via telephone email correspondence and direct contact to ensure that support obligations are met.
• Provide advocacy and accountability strategies to the program participants to promote sustainability to pay their
• child support obligation.
• Promotes Problem Solving Case resolution efforts and performs the core work and activities to include enforcement of orders attending court hearings addressing case management alerts responding to customer inquiries conducting weekly meetings with program participants.
• Maintains consistent documentation on participants program status.
• Identifies and meets with employers to secure employment for program participants.
• Develops and maintains a comprehensive public relations process through the assessment of needs and referrals to resource providers who can provide necessary support and resources to address identified barriers.
• Responsible for maintaining weekly and monthly reports as required per circuit.
• Maintain required training as required by the agency.
• Performs other professional responsibilities as assigned.

Core Competencies

• Ability to use customer service skills to include active listening and sound judgment.
• Excellent oral written presentation and interpersonal communication skills.
• Strong proficiency in the use of Microsoft Office Suite and/or standard software applications typically use in a corporate environment.

Preferred Skills/Qualifications

Bachelors degree in a behavioral science (criminal justice psychology sociology etc.) or a business degree (management public relations hospitality marketing etc.) from an approved accredited college or university and two (2) years work experience within a government judicial system as a parole/probation officer court counselor/advocate officer of the court etc. for low-risk offenders.

Additional Information:

For more detailed information about the Georgia Department Human Services visit

Employment Information:

• DHS is an equal opportunity employer.

• Current state employees are subject to State Personnel Board (SPB) Rulesregardingsalary.

• If yourequireaccommodations under the Americans with Disabilities Act (ADA) email the request by the closing date of this announcement to: .

• The candidate selected for this position may be subject to pre-employment drug screening education verification reference motor vehicle records and criminal background checks.

• DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE).

• DHS will contact educational institutions to verify degree(s) diploma licensure etc.

• As an employee of DHSin the event ofan identified emergency you may berequired as a term and condition of employment toassistin meeting the emergency responsibilities of the department.

Due to the volume of applications received we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.

This position is subject to close at any time once a satisfactory applicant pool has beenidentified.

Minimum Qualifications:

Associate degree in a related field from an accredited college or university and three (3) years of job-related experience; or one (1) year experience at the lower-level PAC Coord 1 (SSP200) or position equivalent. --Note: An equivalent combination of knowledge education job or intern experience training or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race color national origin sex religion age disability or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Required Experience:

IC