EPIC Analyst III (Ambulatory)

Overview

Be inspired. Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1

• Student Loan Repayment Assistance & Reimbursement Programs

• Family-focused benefits

• Wellness incentives

• Ongoing mentorship, development, and leadership programs

• And more

Mostly remote, Atlanta area candidate needed for onsite go-live presence at local sites.

Description

We are seeking to hire an Epic III Analyst focused on the Ambulatory module to join our existing team. This candidate will work on our Epic Ambulatory team performing builds, testing, validation, maintenance and ongoing support of the Epic Ambulatory module. We are seeking the Epic Ambulatory certification for this opportunity. This role will work on builds and configs, include Epic upgrade project based work, enhancement requests, ticket queue responses, and break/fix duties.

Remote position, however candidates must reside in one of the following states: Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, or Wisconsin.

RESPONSIBILITIES:

• Responsible for the design, build, testing, validation, maintenance and ongoing support of Epic Ambulatory systems.

• Works across interdisciplinary workgroups to accomplish set goals as a team.

• Is a representative of the Information Technology team and is responsible for establishing, fostering and maintaining positive business relationships with Emory co-workers; interdisciplinary workgroups; clinical and financial department representatives; Epic partners; and all other staff who use or interact with the Epic application suite.

• Instructs, directs, supports, and provides technical guidance to other analysts and contractors and consultants, as necessary.

• Functions as business partner with service lines, departments, individuals, and coworkers.

• Develops expert knowledge of system capabilities, applications, and processes to function effectively as educator and expert for system users.

• Creates/modifies/advises/trains on workflow improvements regarding system usage and design.

• Establishes and leads regular meetings proactively with department heads and/or superusers to identify, document, and prioritize their needs.

• Coordinates operational and capital project requests with appropriate EHC IS and operational teams.

• Acts as primary contact for supported applications regarding system down time.

• Leads delivery of technical consulting and support services and solutions with minimal management input.

• Takes primary ownership for Epic and other applications software and file maintenance support for break-fixes, optimizations, special updates, upgrades, and implementations.

• Leads/facilitates system design, validation, and/or remediation sessions.

• Assist with Epic Security assignment, security templates and maintenance where appropriate.

• Remains current on Epic new version training for all applicable Epic certifications (if Epic).

• Provides leadership within and across teams.

• Assists and mentors team members and other staff and serves as orientation resource for new employees.

• Develops and maintains positive relationships with team, department, and organization.

• Participates in educational and leadership opportunities to enhance professional growth and expertise.

• Serves as a positive change agent within and across teams. Leads/facilitates team and cross-team meetings and initiatives.

PREFERRED QUALIFICATIONS:

• Candidates will have an Epic Ambulatory certification at a minimum.

• Additional Epic certifications such as In-Basket i.e. Ambulatory Care Nursing Certification (AMB-BC) would be bonus.

• Experience or certs in MyChart, Cadence, or Healthy Planet a bonus.

• The ideal candidate will have extensive experience with Epic systems, strong project coordination skills, and a proven ability to collaborate in cross-functional team environments through complex integrations.

MINIMUM QUALIFICATIONS:

• Bachelor's degree from a recognized college or university with major course work in computer science, Information Technology, engineering, or equivalent related experience.

• A minimum of 5 years of progressive experience in clinical, business, or other healthcare operational areas or 7 years no degree.

• This position requires that the appropriate Epic certification be successfully obtained for a specific area of assigned responsibility within the first 90 days of completing training if not obtained prior to hire.

• Working knowledge and subject matter expertise in the assigned operational department areas.

• Knowledge and Abilities:

• Advanced oral and written communication skills with a diverse population

• Advanced organizational, problem-solving, analytical, and time management skills.

• Advanced interpersonal skills to interact positively and productively with teams across organizational lines.

• Creative problem-solver with strong focus on achieving objectives within prescribed timelines while maintaining quality standards and organization requirements.

• Flexibility to manage multiple initiatives and shift priorities based on business needs.

• Monitors and mentors other analysts in methods and processes and implementation of those methods.

• Manages complex projects independently.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at View email address on click.appcast.io . Please note that one week's advance notice is preferred.

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Division Emory Healthcare Inc.

Campus Location Atlanta, GA, 30345

Campus Location US-GA-Atlanta

Department EHI_DIG Digital Operations

Job Type Regular Full-Time

Job Number 161742

Job Category Information Technology

Schedule 8a-5p

Standard Hours 40 Hours

Hourly Minimum USD $41.04/Hr.

Hourly Midpoint USD $50.99/Hr.

Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.