Automotive Detail Supervisor (2nd Shift)
Carvana
2nd Shift Hours: Monday-Thursday 4pm-3am Position Overview: The Line Lead, Detail role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible. What you'll be doing:
- Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals.
- Meet or exceed inventory production goals on a daily, weekly and monthly basis.
- Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
- Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.
- Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values.
- Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
- Prevent and resolve conflict among team members.
- Monitor and ensure adherence to systems, policies, procedures, and performance standards.
- Review and approve identified mechanical and physical defects of incoming inventory.
- Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.
- Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.
- Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production.
- Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions.
- Effectively manage multiple associates, including ensuring appropriate employee development and performance management.
- High School Diploma or GED equivalent
- Experience using computers
- Must be at least 18 years of age
- Demonstrated functional expertise in one or more areas pertaining to Carvana's reconditioning process
- Demonstrated understanding of our current reconditioning processes and lean principles
- Valid driver's license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years).
- Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
- Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
- Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
- Ability to maintain high volume and high-quality content in a fast-paced environment.
- Ability to effectively delegate tasks to team members.
- Ability to communicate and interact with others effectively in a professional, courteous manner.
- Ability to communicate clearly and concisely, both written and oral.
- Ability to maintain high volume and high-quality content in a fast-paced environment.
- Ability to multitask and prioritize effectively.
- Ability to resolve complex issues with guidance from others.
- Ability to work overtime and on weekends.
- Ability to work variable schedule(s) as necessary.
Vacancy posted 1 day ago
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