Data Integration Analyst I

The Data Integration Analyst I plays a critical role in delivering successful customer implementations and maintaining the integrity of data flowing through the ArrowStream platform. This position serves as the bridge between customers, business partners, and internal technical teams to ensure accurate, reliable, and scalable data integrations.

The ideal candidate enjoys analyzing data, solving integration challenges, collaborating across teams, and working directly with customers to understand business requirements. You'll manage multiple integration projects simultaneously while ensuring customer data is validated, transformed, and delivered accurately.

This role offers an excellent opportunity for someone early in their integration or implementation career who enjoys both technical problem-solving and partner interaction.

Who are we?

ArrowStream is reshaping the landscape of supply chain optimization for foodservice businesses. The premier foodservice cloud platform for supply chain intelligence, we've connected over 105,000 restaurant locations to over 1,300 distribution locations, 11,000 manufacturers, and over 275 leading brands. As a Buyers Edge Platform SaaS Solution, ArrowStream customers feel empowered to make informed decisions with our secure cloud-based data management solutions including ArrowStream Central (operators), Crossbow (distributors), and ChainConnect (manufacturers). Not only are we strengthening buying decisions with our industry technology, but we're enforcing pricing accuracy, protecting supply, ensuring quality, and enhancing foodservice partnerships.

Your Impact:

• Partner with trading partners to understand business and data integration requirements during implementation and onboarding.
• Analyze incoming customer data and perform gap analysis to identify discrepancies, missing information, and opportunities for improvement.
• Configure and implement customer integrations using existing proprietary data mapping and transformation requirements.
• Communicate integration specifications to customers and business partners, recommending enhancements to file layouts, naming conventions, and data structures when needed.
• Collaborate closely with Software Development and Product teams to support enhancements to existing integrations and implement new capabilities.
• Validate imported data to ensure accuracy, completeness, and successful processing.
• Monitor daily automated data integrations across more than 460 business partners , proactively identifying and resolving data issues.
• Investigate and troubleshoot data integration failures, working directly with internal teams and external partners to drive timely resolution.
• Support internal and external customer inquiries related to data transformation, file processing, and integration workflows.
• Prioritize multiple implementation projects and support requests while meeting established business deadlines.
• Contribute to continuous improvement initiatives that enhance integration processes, data quality, and customer experience.

What you bring:

Required Qualifications

• 1+ years of experience in data integration, implementation, onboarding, technical support, or a related role.
• Experience working with structured data formats including:
  • XML
  • CSV
  • Text files
  • Microsoft Excel (.xlsx)
• Experience transferring files through managed file transfer (MFT), SFTP, FTP, or similar technologies.
• Strong analytical and problem-solving skills with the ability to identify data quality issues and recommend solutions.
• Experience working directly with trading partners in a client-facing environment.
• Strong organizational skills with the ability to manage multiple priorities and competing deadlines.
• Advanced proficiency in Microsoft Excel and the Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Ability to work independently while collaborating effectively across cross-functional teams.

Preferred Qualifications

• Experience within the foodservice, food distribution, hospitality, or supply chain industries.
• Experience working in a SaaS or third-party service provider environment.
• Knowledge of data mapping, ETL processes, or data transformation concepts.
• Familiarity with SQL or database querying is a plus.
• Experience supporting ERP, procurement, or supply chain applications is preferred.
• Exposure to APIs or electronic data interchange (EDI) is a plus.

Success in This Role

• Naturally curious and enjoy solving technical puzzles.
• Customer-focused and committed to delivering an exceptional implementation experience.
• Comfortable working with large datasets and identifying patterns or inconsistencies.
• Able to communicate technical concepts clearly to both technical and non-technical audiences.
• Highly organized and able to balance multiple projects in a fast-paced environment.
• Collaborative team players who enjoy partnering across Customer Success, Product, Development, and Operations.

What's in this for you:

• Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match.
• Grow with us. Enjoy strong training, development, and competitive pay.
• Work-life balance. Our flexible PTO policy lets you take time when you need it—no accrual required.