Stability Specialist

About Tacoma Rescue Mission Are you passionate about walking alongside individuals and offering them support in reaching their goals? If so, Tacoma Rescue Mission (TRM) is seeking a Stability Specialist to be a part of carrying out our mission. At TRM, we believe that people are our greatest asset, and we are committed to attracting, developing, and retaining a diverse and talented workforce. Our inclusive and collaborative work environment centers families and fosters creativity, excellence, and professional growth. Purpose, Vision, and Value Statement The Tacoma Rescue Mission (TRM) is a faith-based nonprofit organization whose mission is to offer God’s help, hope, and healing to our neighbors in need. We are proud to have served the Tacoma and Pierce County communities since 1912. For over 100 years we have continued to serve in the name of Christ, while emphasizing the dignity of each person who enters our doors. We value the needs of our immediate community, and continually adapt to the changing needs of those who come to us for help. We strive to cultivate a culture built on love and truth, where our integrity is never compromised. Our services and programs are continually measured for efficiency and effectiveness, are committed to quality, and operate through a trauma‑informed, person‑first, and grace‑based approach. Job Purpose Promotes a safe, trauma‑informed, and drug and alcohol‑free environment for households who have experienced homelessness and are in recovery from substance use. Occasionally interacts with people experiencing a mental health crisis; provides case management services and program activities for residents. Assists manager with administrative support and program operations. Cultivates an environment that constantly seeks growth and adaptation, enhancing services offered. Duties & Responsibilities Provides stability and resource navigation services to tenants including supporting, coaching, advocating, and other case management duties. Creates wellness and stability plans for all households, supports and holds households for progress toward goals. Assists and supports tenants with program accountability and adherence to leasing and other program guidelines. Creates designated resource information areas and boards, ensuring they are up to date with contemporary, relevant information. Leads planning and coordination for hosting onsite resource events. Establishes monthly meeting cadence for all households to discuss next steps on housing plans. Assists with crisis intervention as needed, identifies and shares prevention strategies with housing team. Plans and implements program activities and meetings such as community meetings, Resident Advisory Council meetings, Bible study, and other activities. Identifies the need for volunteers and works with volunteers to enact plans. Assists with administering drug and alcohol testing for residents, including collecting urine and/or oral samples. Assists with regularly scheduled unit, facility, and grounds inspections and assists with overseeing safety and cleanliness of the facility. Provides administrative support to supervisor, including but not limited to assisting with documenting case notes, incidents, success stories, volunteer hours, submitting work requests, maintaining client files, etc. Embodies the values that form our culture to meet the organization’s mission of sharing God’s love, hope, and support with our neighbors in need to uplift communities. Performs other duties as assigned to support others and ensure an efficient and effective work environment. Working Conditions Office setting. Some evening and possible weekend hours depending on the needs of the program. Shares on‑call duties on a rotating schedule for nights and weekends. Requires some travel between TRM sites and other locations in the community driving TRM 12‑passenger vans, for the purpose of supporting residents. Schedule & Work Location Schedule: Monday-Friday 8am-4pm Primary Location of Work: Jefferson Apartments 2336 Jefferson Ave., Tacoma, WA 98402 Qualifications Associate Degree in social services or related field, or the equivalent combination of education and case management experience required. Experience working with diverse populations including people experiencing homelessness and people with a substance use disorder preferred. Effective de‑escalation skills and ability to listen and communicate empathetically for understanding, to respond calmly in crisis, and to address and resolve conflict. Knowledge of trauma‑informed and culturally sensitive practices preferred. Ability to work collaboratively and effectively with others. Effective written, verbal, and electronic communication skills. Proficient in the use of MS Office applications. Access to a vehicle for frequent travel throughout Pierce County and TRM locations. Ability to operate TRM vans for the purposes of supporting the needs of the program. Valid Driver’s License & Evidence of Insurability, acceptable driving record, an successful completion of TRM driving test (upon hire). Physical Requirements Stationary position 75% of the time. Occasionally moves about inside the office to access file cabinets, office machinery, etc. Occasionally moves to respond to urgent situations. Frequently operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Occasionally ascends/descends stairs to inspect all areas of the apartment buildings. Frequently positions self to maintain files in file cabinets. Communicates information and ideas so others will understand. Exchanges accurate information in these situations. Observes details at close range (within a few feet of the observer). Frequently move boxes weighing up to 25 pounds across office for various needs. Occasionally works in outdoor weather conditions. Wears proper PPE (personal protective equipment) when necessary for exposure control. Drives personal and TRM vehicles. Benefits We offer comprehensive benefits: Medical and Dental Packages at No or Little Cost to Employees 12 Paid Holidays, Plus a Bonus Day Four Weeks’ Vacation Accrued Annually 10 Hours of Sick Leave Accrued Monthly Participation in 403(b) Retirement Plan with Employer Match Employee Assistance Program Equal Opportunity Employer Statement The Rescue Mission is an equal opportunity employer. We do not discriminate in employment based on race, religion, color, sex, sexual orientation, gender identity, creed, national origin, age, marital status, the presence of any physical, mental or sensory disability, the use of a trained service animal by a person with a disability, honorably discharged veteran or military status, status as a victim of domestic violence, sexual assault, or stalking, citizenship or immigration status, familial status, genetic information, ancestry, pregnancy outcome, or any other status or characteristic protected by local, state, or federal law. #J-18808-Ljbffr The Rescue Mission