Field Network Systems Engineer

Job Description

Job Description

Job Summary

PJ Networks is a Managed Services Provider (MSP) looking for an experienced Network Systems Engineer to join our team as a Field Engineer. You’ll be assigned a portfolio of clients and serve as their trusted technology partner, responsible for the design, installation, and support of their business network infrastructure and security.

This isn't a "fix it and forget it" role. Our engineers build lasting relationships with their clients, proactively improving their technology environments and helping drive their business success. You'll work closely with our help desk, remote monitoring, and dispatch teams to ensure every client receives responsive, high-quality service.

If you enjoy solving complex problems, working independently in the field, and being the person clients trust and rely on then this is the role for you.

About PJ Networks

PJ Networks has been providing professional IT support to small and medium sized businesses in Central Virginia since 2005. We deliver managed IT services, cloud solutions, on-site and remote support, and strategic technology consulting. Our mission is to enhance the value and success of our clients’ businesses by providing superior, client-focused IT services and solutions.

We're a small, collaborative, and dedicated team that takes pride in building long-term relationships with our clients. If you like variety, enjoy being part of something bigger than just your job title, and want to work with people who genuinely care about doing good work—you'll fit right in.

Responsibilities

• Serve as the primary engineer for an assigned portfolio of clients
• Design, implement, and maintain client network infrastructure including servers, firewalls, switches, and wireless systems
• Manage and troubleshoot Microsoft 365 environments, including Exchange Online, SharePoint, Teams, Entra ID, and Intune
• Configure and manage firewalls and switches, including VLANs, NAT rules, VPN tunnels, and security policies
• Support Windows Server environments (Active Directory, Group Policy, DNS, DHCP, file services)
• Deploy and configure workstations, laptops, and peripherals for client staff
• Manage data backup and disaster recovery solutions
• Provide on-site and remote support, prioritized based on urgency and client needs
• Document configurations, procedures, and client environments thoroughly
• Communicate proactively with clients about issues, projects, and recommendations

Qualifications

Required:

• Minimum of 5 years as a Network Systems Engineer or Network Administrator, or 3+ years working for a Managed Services Provider
• Strong knowledge of Windows Server operating systems (2016–2025)
• Experience administering and troubleshooting Microsoft 365 tenants and services
• Experience configuring and managing firewalls and switches (Sophos experience a plus)
• Experience with data backup and disaster recovery platforms
• Experience with desktop/laptop support across current Windows operating systems
• Outstanding client-facing communication and relationship management skills
• Positive attitude, team mentality, and a willingness to learn
• Reliable transportation for commuting to client sites (company vehicle available after 90-day probationary period)

Preferred:

• Previous MSP or IT consulting experience
• Current Microsoft certifications (or willingness to obtain within one year of hire)
• Experience with Microsoft Azure, Hyper-V, or VMware virtualization
• Experience with VOIP phone systems
• Familiarity with Linux, Cisco, or Ubiquiti hardware
• Experience with RMM and PSA tools (ConnectWise, Datto, etc.)

Schedule: Average work week is 40–45 hours. Occasional after-hours or weekend work may be required.

Equal Opportunity Employer

PJ Networks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other legally protected basis.