Academic Pathway & Technology Specialist

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Working Title:

Academic Pathway & Technology Specialist

Institution:

Minnesota State University Moorhead

Classification Title:

Management Analyst Staff Spec

Bargaining Unit / Union:

214: Minnesota Association of Professional Employees

City:

Moorhead

FLSA:

Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Classified - Unlimited

Salary Range:

$30.76 - $45.26

Position Purpose:
Provides strategic leadership and technical administration of alternative learning initiatives including credit for prior learning (CPL) continuing education concurrent enrollment experiential learning micro-credentials and other alternative learning pathways. Leads the registrars office in the implementation of artificial intelligence application to our current and future business processes. Ensures academic integrity regulatory compliance data integrity system integration and seamless learner experiences across multiple educational delivery models software and applications. Create technical training documentation for registrar business processes. Oversee grad assistant and work study duties. Coordinate academic appeals and calendar committee.

Responsibilities:

Responsibility #1:

Provides strategic leadership technical administration and operational oversight of alternative learning initiatives including credit for prior learning (CPL) continuing education concurrent enrollment experiential learning micro-credentials and other alternative learning pathways.

• Serve as functional lead for software and applications supporting alternative learning programs. Work with IT to design develop and maintain these systems.
• Develop processes and procedures to improve efficiency accuracy delivery and customer service of alternative learning initiatives. Partner across the university community and state to deliver credentials. Serve as subject matter expert.
• Ensure compliance with HLC federal regulations state and university policy and procedure and state statute. Analyze develop and initiate policy and procedure changes when needed.

Responsibility #2:

Leads the registrars office in evaluating implementing and optimizing artificial intelligence applications and emerging technologies to improve current and future business processes.

• Serve as lead for identifying researching and implementing AI solutions to support registrar functions focusing on operational efficiency.
• Establish policy and procedure in collaboration with AI Institute governing ethical secure and compliant use of AI within registrar functions.
• Develop training and procedures for human review validation and oversight of output evaluating risks related to bias accuracy transparency and student data protection.
• Lead change management in the use of AI in the registrars office.
  

Responsibility #3:

Develop coordinate and deliver technical training programs and documentation for Registrars Office.

• Develop maintain and continuously improve comprehensive operational training documents websites system software and applications pertaining to alternative learning. Work with campus community and community partners to implement and train on these processes. Develop student tools to navigate these processes.
• Identify process improvement opportunities and lead implementation of operational efficiencies.

Responsibility #4:

Provide supervision and direction for graduate assistants and work-study employees while coordinating the academic appeals processes and supporting the calendar committee.

• Hire train supervise schedule and coordinate the work of graduate and work study employees who will occupy front desk operations.
• Oversee these positions to accomplish imaging of student record documents residency and reciprocity processes transcript ordering release of student information processes grade changes and biodemographic changes major changes academic appeals calendar committee documentation and other processes in the registrars office.
• Serve as expert in the operation of these processes at the federal state system and university level.

Responsibility #5 :

The following responsibilities do not lend themselves to any percent of time breakdown. These are behavioral responsibilities that all staff are expected to exhibit 100% of the time and are not added to the total percent of time for other responsibilities .

• Be sensitive in my dealings with other personnel visitors and students so that all are treated in a respectful professional and humane manner.
• Be respectful of and sensitive to the rights responsibilities and duties of others and respectful of the human rights of all racial ethnic and religious groups including but not limited to protected groups as defined by state statue.
• Maintain professional level of conduct and interaction with other staff so staff dissension is minimized.
• Maintain control and composure during difficult and stressful situations to instill a calming effect on others.
• Maintain a professional distance in relationships with students and their families.
• Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner.

Minimum Qualifications:

• Three years of experience working with system and software implementation and technical writing and training. A Bachelors degree in a related field may substitute for one year of experience and an Associates degree in a related field may substitute for six months of experience.
• Understanding of computer information systems.
• Project management skills sufficient to manage multiple projects simultaneously create clear and attainable project objectives build project requirements oversee the cost time and scope of projects manage project constraints and communicate progress and end results.
• Effective written and verbal communication skills sufficient to participate in discussions and communicate technical information to both technical and non-technical personnel.

Preferred Qualifications:

• Previous experience working in registrars office or comparable department in higher education.
• Previous experience working with alternative learning initiatives.
• Knowledge of curriculum software imaging systems student information systems etc.
• Experience with artificial intelligence and the implementation of its uses in business processes.
• Experience researching recommending and adapting new technology.
• Experience integrating new student information system and companion software.

Other Requirements:

• The successful candidate must be able to lawfully accept employment in the United States by the day employment begins. The University regrets that we are unable to offer H-1B sponsorship at this time.
• A completed application will include a resume and cover letter.

Work Shift (Hours / Days of work): Mon-Fri 8:00am-4:30pm

Telework: No

About: Minnesota State Moorhead is a vibrant community that pushes you to forge your own path. Help shape a campus where students thrive connect and lead!

Salary is commensurate with experience and qualifications and is subject to the terms and conditions of the applicable bargaining unit agreement or personnel plan.

Benefits Information:

At Minnesota State we take your well-being and work-life balance seriously. We offer a comprehensive benefits package that features low-cost medical and dental insurance with affordable deductibles employer-paid life insurance short- and long-term disability and pre-tax healthcare and dependent care accounts with a roll-over option. To further support your holistic health employees also have access to a confidential Employee Assistance Program (EAP) for mental health legal and financial counseling. Detailed plan details rates and coverage choices can be reviewed directly via the State Employee Group Insurance Program (SEGIP) website.

To support your life outside of work our package includes 12 paid holidays generous vacation and sick time and six weeks of Paid Parental Leave. We also help you secure your financial future with a robust Pension Plan 457(b) and 403(b) retirement accounts and various investment options. Furthermore we invest in your growth by providing dedicated professional development and tuition waivers for both you and your dependents. Please note that specific benefit eligibility and coverage levels may vary depending on the type of position employee classification and collective bargaining agreements.

Desired Start Date:

Position End Date:

Open Date:

Close Date:

Posting Contact Name:

Kim Voxland

Posting Contact Email:

Required Experience:

IC