Counter Service Driver

Counter Service Driver Associate

Heritage Landscape supply is seeking a full-time Counter Service Driver Associate with counter sales duties is a key customer touchpoint, responsible for accurate order entry and smooth customer interactions. The position requires strong multitasking skills, including processing orders, maintaining inventory accuracy, and coordinating logistics to support delivery timelines. This full-time role runs Monday through Friday, with overtime during peak seasons, requiring flexibility and dedication.

Pay range: $20 to $25 depending on experience.

Key Responsibilities:

• Provide exceptional customer service by effectively interacting with clients through phone, email, and in-person consultations, maintaining a courteous and professional demeanor at all times.
• Driver Associate with counter sales duties as backup duties.
• Accurately process and manage customer transactions at the sales counter using the company's computer system to ensure efficient and precise order fulfillment.
• Create detailed sales orders and quotes, utilizing customer measurements to estimate material needs and project costs with accuracy.
• Coordinate and schedule truck deliveries with precision, ensuring optimal logistics and customer satisfaction.
• Contribute to inventory management by participating in cycle counts, order picking, staging, replenishment, and shipping/receiving activities.

Minimum Qualifications:

• Prior experience in a customer service or sales role is preferred; experience in managing customer relationships with a focus on customer satisfaction, retention, and loyalty, ensuring a personalized and positive purchasing experience.
• Proficiency in basic computer operations and internet navigation.
• Experience or familiarity with point-of-sale systems and order entry procedures.
• Capability to handle physical demands, including lifting up to 75 lbs regularly, and 50 lbs on a repetitive basis.
• Driver responsibilities in a non-regulated truck-backup counter duties.
• Ability to work in varied conditions, including warehouses and outdoor environments.
• Willingness and ability to work overtime as needed during the peak season.
• Capability to pass a pre-employment drug test, driving and background screening.
• Bilingual proficiency in English and Spanish preferred, not mandatory.
• Forklift operation experience is a plus.
• A high school diploma or equivalent of experience and education.

Pay range: $20 to $25 depending on experience.

The base salary for this position typically falls within the range of $19.00 to $20.91 per hour. Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. SRS Distribution offers additional competitive and non-financial benefits. Hourly associates may be eligible for overtime based on business needs. Depending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy.

Job Location: National Structure - Yarmouth1 Huntington Avenue Yarmouth, MA 02664

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.

* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Should a Candidate be submitted to fill a position by a recruiting or staffing services agency ("Agency"), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.