Shelter Victim Advocate - Days

Hope Alliance is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans). To read more about this, view the EEO is the Law poster. Hope Alliance is hiring for a Shelter Victim Advocate ! This position is part-time and requires availability 8a-1p Monday/Tuesday/Friday, and 10a-3p Sat/Sun. ESSENTIAL FUNCTION: Provide individualized and trauma-informed services to adult and child survivors, with a focus on Spanish‑speaking clients.

DUTIES AND RESPONSIBILITIES

Provide hotline, intake, crisis intervention, advocacy and case management services in person and on the hotline, informally assessing for emotional, physical, social, and educational needs and formulating individualized service plans Actively seek out and liaise with relevant community agencies and resources in order to create a continuum of services that elevates the best interest of agency clients. Provide interpretation and translation support to staff and clients, including assisting with the translation of documents and forms. Distribute information about working with Spanish‑speaking survivors. Facilitate support, social skills, and education groups for adults and children. Act as a positive role model for parent-child interactions, modeling positive discipline using rewards and non-physical consequences. Cover on-call rotation, responding to survivors in community settings such as hospitals, law enforcement agencies and other social service organizations. Ensure an adequate level of housekeeping to provide a clean and safe environment for residents, reporting any needed repairs. This can also include organizing closets and pantries, sorting donations, and readying rooms for new clients. Assure the alarm systems are armed and working properly. Maintain communication with others and work to fulfill the agency’s needs, priorities and objectives. This includes attending regularly scheduled staff and team meetings. Recognize own emotions, thoughts and values and how they influence behavior, managing their effects on service provision. Report any incident of child or elder abuse to the appropriate Hope Alliance staff. Assist with the collection and maintenance of data for statistical and programming purposes. Assist with recruitment, training, and engagement of volunteers and interns as well as community education efforts. Perform other duties as assigned by VP of Programs and/or the Chief Executive Officer. #J-18808-Ljbffr Preferred Family Healthcare