Registered Client Service Associate

Position Summary Registered Client Service Associates provide exceptional client service to support Financial Advisor(s), Private Wealth Advisor(s), and teams on a daily basis. The role is client‑first, requiring strong interpersonal skills and the ability to assist clients with a wide range of needs. Duties and Responsibilities Client Support Support the FA/PWA/team in cultivating and enhancing new and existing client relationships. Execute money‑movement transactions at the request of the client and/or FA/PWA/team. Answer general non‑investment related questions concerning client accounts, including relaying stock positions and providing account balances (e.g., funds due and margin debit). Enter profile information or pre‑fill account documentation on client accounts and/or documents in a clerical capacity at the direction of the client and/or FA/PWA/team. Educate or enroll clients in digital tools (e.g., MSOnline, eSign, eAuthorization). Onboard and maintain client accounts, collecting client information and required documentation in a clerical capacity. Provide existing clients with details around their account information (e.g., investment objectives, risk tolerance). Accept or enter unsolicited orders and/or entered solicited orders in a clerical capacity at the direction of the FA/PWA/team. Support the FAs/PWAs/teams’ marketing strategy (e.g., website maintenance). Assist FAs/PWAs/teams in delivering against their business plan and client service model. Remain current on all policies, procedures, and new platforms. Participate in firm initiatives (e.g., training or education programs), special projects, and/or other duties directed by local management. Administrative Support Answer inbound phone calls or make outbound calls with updates on service requests (e.g., scheduling follow‑up calls with FAs/PWAs/teams as needed). Manage the calendar, coordinating meetings or events and preparing logistics such as material prep, maintaining agendas, and sending calendar invites with Zoom credentials. Maintain travel itineraries, prepare expense reports, and manage the reimbursement process. Assist with general in‑office support functions such as copying, filing, and scanning documentation. Prepare and submit expense reports for processing at the direction of the FA/PWA. Qualifications Education: High School Diploma/Equivalency; College degree preferred. License: Active Series7 (GS), and Series66 (AG/RA) or Series63 (AG) and Series65 (RA). Experience: Two or more years of industry experience preferred. Knowledge/Skills: Understanding of financial services products including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts. Detail‑oriented with superior organizational skills and the ability to prioritize. Advanced Microsoft Office skills (Word, Excel, Outlook, PowerPoint). Exceptional writing, interpersonal, and client‑service skills. Strong time‑management skills. Team player who collaborates effectively with others. Ability to work in a fast‑paced, evolving environment and adapt while multitasking. Goal‑oriented, self‑motivated, and results‑driven. Reports To Business Service Officer Compensation and Benefits Expected base pay rates: $70,000–$115,000 per year at commencement. Compensation may also include commission earnings, incentive compensation, discretionary bonuses, and other short‑ and long‑term incentive packages, along with sponsored benefit programs. Employees benefit from a comprehensive package of employee and family benefits. Equal Employment Opportunity MorganStanley is an equal opportunity employer committed to building and maintaining a workforce diverse in experience and background. Our recruiting efforts reflect strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. #J-18808-Ljbffr 711 MS Smith Barney, LLC