Patient Booking Specialist

About the role VirtuHire is sourcing a Patient Booking Specialist for a UK client. The role owns handling new patient enquiries, issuing prompt follow ups, and booking free consultations with a Treatment Coordinator while maintaining a high volume, professional patient experience. What you'll do Contact new patient enquiries within minutes of submission Engage prospects with a warm, empathetic approach and guide them to a free consultation Manage approximately 80 calls per day using a predictive dialler Log calls, follow-ups and patient interactions in the CRM Maintain fast response times and achieve booking and conversion targets What they're looking for Proven inbound or outbound calling experience in appointment setting or similar roles Ability to handle 80+ calls per day with a dialler Warm, empathetic telephone manner with strong listening skills Excellent spoken and written English with a clear neutral accent for a UK audience Experience with HubSpot and Aircall or comparable CRM and dialler systems Healthcare, dental, aesthetics or patient care experience is advantageous For applicants in Nigeria The listing mentions UK based work hours; confirm time zone compatibility before interviewing Location not specified; no explicit residency or work-authorization requirements stated The listing does not state pay currency or range No visa or work-authorization notes are provided #J-18808-Ljbffr