Product Owner - Remote (EST/CST only)

Product Owner

Work Location (City/State): Remote (EST/CST only)

Duration: Long-term Contract U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time

Job Responsibilities:

• Perform complex analysis of business goals, objectives, and needs of the operations environment for each Client(s) assigned.
• Create detailed professional client facing documents which include Project Scope; Business Requirements; Gap Analysis; Test Plans; Test Scripts; Training/Working Session Materials and additional documentation as needed.
• Present/Facilitate onsite and/or remote client facing meetings related to Nautilus ECM Project Lifecycle activities.
• Create functional documents with value-add directed toward customer deliverables and assist in the implementation of Nautilus ECM.
• Maintain, develop, and deliver Nautilus Workflow processing and product specific training for each Client(s) assigned.
• Expertise in identifying, evaluating, and configuring Nautilus ECM and accompanying procedures based upon Client(s) requirements and operating environment.
• Act as the lead Consultant for each project assigned to guide, make recommendations and process changes to improve and support Nautilus processing for assigned Client(s).
• Review clients Nautilus system for best practice improvements.
• Identify Professional Services or add-on modules sales opportunities or assisting with commercializing new service opportunities within the Nautilus space.
• Continuously partner with the Project Manager assigned to the same Clients, ensuring every milestone and project task is being met either before the due date or by the due date. Become familiar with the project plan to make incremental task updates and completion percentages as progress is made.
• Build and maintain client relationships achieving high customer satisfaction ratings and on time go lives.

Skills and Experience Required:

Required:

• 4+ years of Financial Services industry experience in a business operations area.
• 4+ years of banking or financial operations industry experience.
• 4+ years of prior Professional Services Business Consulting experience.
• Prior experience performing OnBase/Nautilus server migrations.
• Previous experience with OnBase/Nautilus in a hosted environment is preferred.
• Demonstrated ability to lead projects as a consultant and perform complex analysis of business goals, objectives, and requirements. From there, ensuring they can take the business requirements and successfully configure the Client's Nautilus solution effectively.
• Demonstrated ability to work with clients to analyze and understand current business processes and recommend process improvements.
• Proven capability to collaborate with client as well as internal teams to define software deployment and configuration strategy that aligns with the bank client's business objectives.
• Demonstrated expertise and capability to prepare comprehensive training materials and facilitate onsite or remote training sessions to client's project team and end users.
• Ability to successfully interact with the client's resources while representing the Client as the Nautilus processing business subject matter expert.
• Proficiency with Microsoft tools/products: Outlook, Word, Excel, SQL, PowerPoint, Visio, OneNote, Project, SharePoint.
• Excellent verbal and written communication skills.
• Ability to learn key aspects of various Client software applications to advise client effectively.

Desired

• Familiarity with budgeting, profitability or forecasting processes within a financial institution, bank, or credit union.

Education

• Bachelor's degree or equivalent experience.