Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2023 and currently lead a growing team of three. Before becoming an agent, I worked as a team member and previously owned a commercial and residential cleaning business. My entrepreneurial background taught me the importance of hard work, accountability, and building strong relationships with both customers and employees.

Our agency offers PTO, licensing reimbursement, and a hiring bonus. As a growing office, we are committed to investing in people who want to build a successful long-term career and take advantage of the opportunities available within the insurance industry.

Our culture is high-energy, fast-paced, and results-driven. We believe in maintaining a positive attitude, staying active, and continuously improving. Coaching and development are a major part of our success, and we’re looking for people who are willing to learn, take feedback, and put it into action.

I’m looking for someone who is coachable, motivated, and brings a strong work ethic every day. The ideal candidate has a positive attitude, thrives in a competitive environment, and isn't afraid to work hard to achieve their goals. If you're looking for an opportunity where growth, activity, and ambition are rewarded, this could be a great fit for you.

ROLE DESCRIPTION:
Nikki Stone - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.