Desk Estimator

Desk Estimator

This is an in-office role at our Cleveland office location. The Desk Estimator is responsible for preparing estimates and supplementals for reconstruction and emergency services, from 3D scans and scopes.

What You'll Do

• Professionally represent Paul Davis values of honesty and integrity.
• Meet all service standards required by clients, programs, and company processes.
• Estimate property losses using Xactimate or Symbility.
• Submit accurate estimates within 24 hours of assignment.
• Use our company tools for peer review and accuracy validation.
• Meet or exceed company-required gross profit margins for each project.
• Document and communicate change orders and insurance supplements promptly.
• Work closely with insureds and stakeholders to gain agreement and secure the job.
• Build and maintain strong relationships with adjusters, brokers, TPAs, and carriers.
• Participate in the on-call rotation as the first point of contact for homeowners.
• Follow all Health & Safety program expectations on every job site.
• Close the Loop 100% of the time within 24 hours.
• Handle other assigned duties that support successful job outcomes.

Competency - Knowledge, Skills and Abilities

• Working knowledge of RMS, Xactimate, and related estimating platforms.
• Excellent verbal and written communication skills, both in person and by phone.
• Strong planning, organizational, and time-management abilities.
• Experience with virtual/remote scoping

Required Education and Experience

• Experience with Xactimate and/or Symbility required
• Bachelor's Degree or equivalent experience
• Valid driver's license with a clean driving and background record
• 13 years of experience in a professional or field-based role
• Availability to work on-call and irregular hours, including nights, weekends, and holidays
• Customer Service experience

Physical Requirement

• Must be able to stay in a stationary position up to 80% of the time
• Constantly operate a computer

Make an impact now

Since 1966, Paul Davis has been serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work!

WE ARE PAUL DAVIS! Reasonable Accommodation for Disability

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

Equal Opportunity Employer

We are an equal employment opportunity employer and do not discriminate on the basis of race, color, religion, age, gender, national origin, disability, veteran status, or any legally protected status. Compensation: $50,000.00 - $75,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission

To provide opportunities for great people to deliver Best in Class results