D365 Omnichannel Retail Solutions Lead

Location: Seattle, USA Work Type: Full-Time Experience Required: 8 – 10 Years Industry: Information Technology / Retail & E-commerce About The Client We are hiring on behalf of our client, one of the largest and fastest-growing global technology and digital engineering companies. The organization specializes in enterprise platforms, retail transformation, and omnichannel commerce solutions. Job Overview We are seeking a D365 Commerce & F&O Omnichannel Lead Consultant to drive end-to-end implementation of retail and e-commerce solutions. The role focuses on Commerce configuration, omnichannel processes, integrations, and delivering seamless customer experiences across online and offline channels. Key Responsibilities Lead requirements gathering and fit-gap analysis for omnichannel commerce Configure D365 Commerce modules (POS, storefront, product catalogs, pricing, promotions) Design integrations with F&O, payment gateways, shipping, and external systems Manage data migration (products, customers, pricing, orders) Drive UAT, performance testing, and post-go-live support Conduct training and workshops for retail stakeholders Collaborate with technical teams for customizations and extensions Mentor junior consultants and support pre-sales/demo activities Must-Have Qualifications 8–10 years of experience in retail / e-commerce / ERP consulting 5+ years hands‑on experience in D365 Commerce + F&O integration Experience in POS, order management, pricing, promotions, loyalty programs Strong understanding of omnichannel retail operations Experience with integrations (APIs, dual‑write, Commerce Scale Units) Experience in multi‑country implementations (US / India) Strong knowledge of O2C processes, retail workflows, and high‑volume systems Experience working in Agile and global delivery environments #J-18808-Ljbffr