Retail Sales Associate

Retail Sales AssociateWE START AT $12/hrThe UPS Store, Inc., a UPS company, is the world’s largest franchisor of retail shipping, postal, printing and business service centers. There are more than 5,500 independently owned The UPS Store® locations in the U.S. and Canada, providing convenient and value-added business services to the small-office/home-office (SOHO) market, corporate “road warriors,” and consumers. You are applying to The UPS Store. We are completely separate from the delivery company (Brown Truck). We do not hire delivery drivers, package handlers and etc. Go to if you are looking for these jobs.The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The skills you'll learn at The UPS Store are valuable for any career. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.We are looking for people who are reliable and want to learn. We can train you as long as you are willing.ResponsibilitiesDelivers outstanding customer service to walk-in customers and telephone inquiriesContinuously practices good listening skills with customers, The UPS Store team members, and leadershipTakes ownership of the customer's shipping needs and offers viable solutionsTakes action to learn all product and service offerings, alternative solutions, and industry trendsOperates all equipment, software, and devices in an expert fashion and is willing to teach othersMaintains a clean, organized, and safe working environmentPerforms other duties as assignedQualificationsHigh school diploma or GED requiredRetail/customer service experienceGood communication and people skillsAble to cross-sell and up-sell products and servicesStrong computer skills, including Microsoft Office and Adobe Suites is a plusOutstanding phone skillsStrong verbal and written communication skills, including spelling and mathPrompt, reliable, and responsibleAble to lift 40+ poundsNot a drug user, including marijuana (We want you to be able to focus while you're at work)BenefitsPaid holidays after six (6) monthsPaid vacation after one (1) yearSimple IRAPerformance bonusesUniform shirts providedPositive atmosphere where you won't leave smelling like food