Spa - Massage Therapist

Job Title: Massage Therapist

Job Pay Range: $35.00-74.00/Hr. Inclusive of hourly pay rate + service charge gratuities*


*$35.00-74.00 per hour based on $12.14 per hour base wage + service commission + gratuity paid per shift; historically, this position averages service commission earnings of $10.00 - $23.00 per hour and gratuity earnings of $15.00- $40.00 per hour. Commissions and gratuities will fluctuate based on events and time of year.

This position earns the guaranteed minimum wage is the same as Colorado minimum wage of $15.16.

Job Summary:

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

As a member of the Spa department, this position will deliver superior massage, body treatment and hydrotherapy services to Broadmoor Spa guests and Golf Club members. Support and uphold the Broadmoor Hotel Mission, policies, and procedures. (Must have Valid Colorado MT License)


Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

What you will be doing:

• Provide thoughtful, positive, friendly, and professional service to all internal and external guests and always exhibit a positive attitude; Provide superior massage, body treatment and hydrotherapy services as offered with consistency to current treatment protocols in a professional manner
• Contribute to the experience of the guests by the timely performance of services; Constantly review personal work schedule for changes or adjustments
• Oversee and ensure all proper safety, sanitation and use procedures, based on Department of Regulatory Agencies for all implements, supplies and tools; maintain all professional draping standards and other applicable ethical standards; maintain and properly use all equipment provided; maintain cleanliness and sanitation within assigned work areas.
• Be mindful of budget and the need to be efficient with all products used; Keep Supervisor informed of supply levels and applicable maintenance needs
• Understand the complete menu of services and related retail products to better educate guests and members; promote all areas of the spa and hotel
• Respond positively to feedback provided by guests, management, and fellow massage therapists to continually offer growth in the position
• Maintain flexibility and a positive attitude regarding changes required to enhance guest experience or meet the fiscal needs of the organization
• Flexibility in work schedule required
• Assist in the development of resolutions to concerns keeping in mind the short term and long-term success for the Spa facility and its patrons
• Keep abreast of current changes in the Massage Industry; Pursue continuing education opportunities; Continue personal growth and education through available on-site resources and on your own; Maintain Certifications and State Regulated License with personal Insurance for Massage Therapy.
• Fulfill extra duties daily. This includes but is not limited to the following: folding and stocking linen, opening and closing treatment rooms and Spa facility, refreshing drink stations, maintaining service expectations and procedures, cleaning, dispensing of soiled linen properly.
• Willingness to work in a fast-paced, team-oriented environment.
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines.
• Other duties as assigned

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:

• High school diploma or general education degree (GED, Graduate of an accredited Massage Program and be Licensed Massage Therapist within the State of Colorado holding the required personal Insurance for Massage Therapy.

• Minimum of 2 years' experience in Massage Therapy.
• Enthusiastic, friendly, and energetic team member who works well with others.
• Strong interpersonal communication skills
• Occasional heavy lifting (up to 50 lbs.) with a work environment that may be indoors and outdoors at times.

*Reasonable accommodations will be made for individuals with disabilities*

Don't meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Why Choose The Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Benefits - Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development - We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

This posting is expected to close by the date listed at the top of the page but may close sooner if the position is filled. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.

Your application will not be penalized for redacting or removing any age-identifying information such as your age, date of birth, or dates of school attendance or graduation.