Transportation Assistant

Summary

Position is located in the Department of Veterans Affairs, Veterans Health Administration, Mid-Atlantic Health Care Network (VISN 6), Richmond VA Medical Center, Health Administration Service (HAS). Responsible for the administrative co-ordination of transportation and patient funds activities.

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Duties

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Major duties include but are not limited to:

• Maintains communications with receiving facilities regarding beneficiaries return travel arrangements.
• Reviews requests for reimbursement of travel costs for the purpose of assuring compliance with regulations and procedures, completeness, accuracy, internal consistency, and agreement with basic authorization.
• Reconciles vouchers against authorizations for accuracy prior to preparing certification for payments. Responsible for balancing, reconciling, and adjusting invoices for payment.
• Prepares daily expenditure reports.
• Manages activities for beneficiary travel control points.
• Determines legal entitlement to travel reimbursement, applies deductible requirements and computes amount to be paid to beneficiaries.
• Maintains a master list of deductibles met for each month on every patient that visits this facility and authorizes or denies reimbursement accordingly.
• Process requests for travel reimbursement utilizing various systems to determine service connection eligibilities, hardship qualification, appointment verification at local and outside facilities, proof of address, and other criteria.
• Serves as record keeper and coordinator of patient funds on deposit.
• Maintains accounting records and control log.
• Records money from the Emergency Department safe and releases the money to the patients or, if necessary, next of kin, in coordination with Decedent Affairs.
• Responsible for the accuracy of all patient funds transactions, including all deposits and withdrawals.
• Determines if a Patient Funds account is restricted or unrestricted and indicates the status on each signature card and computer entry.
• Prepares and submits monthly Patient Funds monitors as required by the Fiscal Service in a timely manner.

Work Schedule: 8:00am - 4:30pm; Monday- Friday

Telework: Ad-Hoc

Position Description/PD#: Transportation Assistant / PD99910S and PD99689S

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

Financial Disclosure Report: Not required

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/02/2026.

Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

• For a GS-4 position you must have held a GS-3 or higher.
• For a GS-5 position you must have held a GS-4 or higher.

GS-04:

• General Experience: You must have one year of general experience, that equipped you with the knowledge, skills, and abilities needed to successfully perform the duties of this position. General experience is progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. Examples of general experience would typically include but are not limited to: 1 year progressively responsible general clerical, utilizing various software applications; working as a team member in their position and providing good customer; ordering office supplies for the section and will be responsible for tracking and organizing orders . Note: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. OR,
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 2 years of education above high school. Transcripts required. OR,
• Combination: Applicants may also combine equivalent levels of education and experience to qualify at this level. You must have a combination of specialized experience and education beyond 1 year of education above high school. Transcripts required.

GS-05:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of VA regulations; Knowledge of VA regulations, procedures, and policies relative to Beneficiary Travel and patient funds activities. Knowledge of validation, control and maintaining accounting records; Basic math skills required to debit and credit accounts and to reconcile balances. Accounting skills to analyze and audit invoices. Skills in both oral and written communication; Office automation abilities to include knowledge of email systems, MS Office, spreadsheets and other equipment to prepare correspondence; Basic knowledge of medical terminology.
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years of education above high school. Transcripts required. OR,
• Combination: Applicants may also combine education and experience to qualify at this level. You must have an equivalent combination of specialized experience and education beyond 2 years of education beyond high school. Transcripts required.

You will be rated on the following Competencies for this position:

• Customer Service
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Reading Comprehension
• Reasoning
• Teamwork

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note : A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary; however, some walking, bending, or stooping may be necessary.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave : Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members : Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.