Customer Service Representative Bilingual
3500 Square LLC
Job Description
Job Description
Customer Service Representative (Bilingual – English/Spanish) | Arecibo, Puerto Rico
Clearance Requirement: Must successfully pass a federal background check with fingerprinting
Work Authorization: U.S. Citizenship required
3500 Square LLC is seeking dedicated and bilingual Customer Service Representatives to join our on-site call center team in Arecibo, Puerto Rico . In this role, you will provide support to U.S. veterans by handling inbound calls, guiding them through processes, and ensuring they receive accurate information and assistance. This is a fast-paced, production-driven environment where strong communication, keyboarding accuracy, and multitasking skills are essential.
Key ResponsibilitiesHandle a high volume of inbound calls from veterans, providing clear guidance in English and Spanish.
Accurately document call details and process service requests in company systems.
Meet productivity and quality metrics (call handling, accuracy, timeliness).
Maintain confidentiality and adhere to all compliance and security standards.
Work collaboratively with supervisors and team members to ensure excellent customer experience.
Second Shift: 11:00 a.m. – 8:00 p.m. (local PR time)
Daylight Saving Adjustment: 12:00 p.m. – 9:00 p.m. (local PR time)
U.S. Citizen with ability to successfully pass a federal background check with fingerprinting .
High School Diploma or equivalent required; Associate’s degree preferred.
Fully bilingual (English/Spanish) – must speak, read, and write fluently in both languages.
Strong typing/keyboard skills and proficiency with Microsoft Office (Word, Excel, Outlook).
Previous call center or customer service experience strongly preferred.
Ability to work on-site in Arecibo, PR on a full-time schedule.
High School Diploma or GED required.
Additional training or certifications in customer service, communications, or related areas is a plus.
Competitive hourly wage
Paid holidays, vacation, and sick leave
Health insurance and professional development reimbursement.
Career growth opportunities in federal contracting services.
Make a difference by supporting veterans while building your career in a professional call center environment!
Equal Employment Opportunity and E-Verify Statement
3500 Square, LLC is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, military status, citizenship status, or any other legally protected status, in accordance with federal, state, and local laws.
As a federal contractor, 3500 Square, LLC complies with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA), providing equal opportunity and affirmative action for qualified individuals with disabilities and protected veterans.
All employment decisions are based on qualifications, merit, and business needs. Fair consideration is provided to all candidates, including U.S. citizens and nationals, as required by federal regulations regarding national origin discrimination.
If you require a reasonable accommodation to complete the application process due to a disability, please contact our Human Resources team at View email address on ziprecruiter.com or View phone number on ziprecruiter.com.
3500 Square, LLC participates in E-Verify. If E-Verify cannot confirm that you are authorized to work, you will receive written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any employment action is taken against you, including termination.
Employers can only use E-Verify after you have accepted a job offer and completed the Form I-9.
3500 Square, LLC is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
- ...Description Sun West is a nationwide full-service mortgage seller /servicer with over 42... ...skills. Identify and assess customers’ needs to achieve satisfaction. Provide... ...and follow up to ensure resolution. Bilingual / Fluent English - required Demonstrate...Bilingual
- ...Job Description Department Operational Location 342 San Luis St., Suite 304, San Juan, PR 00920 Position Customer Service Representative Reports to German Muñoz Title Director of Operations Position type: Full time Part time Contract...BilingualFull timeContract workPart timeWork experience placementLocal areaImmediate startShift workRotating shift
$35k - $38k
...through authentic hospitality and exceptional service. As part of Marriott International's... ..., and ensuring an exceptional customer experience throughout the sales process.... ...of 2 years of hotel sales experience. - Bilingual (English & Spanish). - Strong organizational...BilingualWork at office- ...Job Description Job Description As a Customer Service Representative (CSR ), you’ll support business customer accounts by handling a high volume... ...center, or account support experience preferred. ~ Bilingual communication skills in Spanish & English are required....BilingualWork at officeMonday to FridayDay shift
- ...Description Job Description Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering... ...verbal, written, and reading communication skills. Bilingual (English and Spanish). Strong customer service...BilingualFull timeTemporary workWork at officeShift workRotating shift
$13.67 per hour
...dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and... ...is noticed and valued every day. Remote Bilingual Healthcare Customer Service Representative Must be fluent in English & Spanish As a member...BilingualFull timeLocal areaRemote workMonday to FridayFlexible hoursWeekend work- ...Overview Retail Sales Representatives (RSR) work as a member of a... ...excitement around our products and services. They are passionate about... ...technology innovations, customer needs, and the Retail experience... ...School Diploma or GED · Bilingual candidates encourage to...BilingualFull timePart timeFlexible hoursShift work
- ...Position Overview Provide on-site phlebotomy services in a clinical setting, supporting laboratory operations by collecting and processing... ...patient populations (including elderly and complex cases) Bilingual: English and Spanish required Strong communication and...Bilingual
$11.5 - $12 per hour
...Associate, your ability to connect with customers, deliver outstanding service, and drive sales will determine... ...Associates! Qualifications: Bilingual is a plus, but good communication... ...demands described here are representative of those that must be met by an employee...BilingualHourly payPart timeLocal area- ...experiences through professional, personalized, and results-driven spa services. This role is responsible for providing massage therapy, body... ...• High school diploma or equivalent required. • Bilingual proficiency (English and Spanish) is strongly preferred. • Minimum...BilingualFlexible hours
- ...Hiring in Puerto Rico! Accounts Receivable Specialist | Bilingual (English/Spanish) | Puerto Rico (On-site) SNH Strategic Partners... ...background screening, drug testing, and occupational health services to safety-sensitive employers across the U.S. Their San Juan...BilingualFull timeWork at office
- ...facility upgrades). Strong knowledge of validation (equipment, process, CSV). Experience in medical device or pharmaceutical manufacturing environments. Bilingual (English/Spanish) Benefits ~8-month contract with possible extension ~ Administrative Shift...BilingualContract workFor contractorsShift work
- ...with team members, vendors, and clients. ~ Problem-solving skills and the ability to work independently or as part of a team. ~ Bilingual (English/Spanish) is a plus. Bonus Qualifications Experience in a creative agency or marketing environment. Familiarity...BilingualWork at officeLocal area
- ...organizations that are sources of applicants Serve as the company's representative to the Department of Labor office, consortiums, trade schools... ...# Proven experience in recruitment / talent acquisition # Bilingual Spanish and English # Strong communication and relationship...BilingualRemote jobFull timeWork at officeWork from home
- ...Retail Service Specialist The Retail Service Specialist will support the Store Manager... ...Assistant Managers in areas of sales, customer service, store appearance, and store operations... ...absence of Assistant or Store Manager. Bilingual candidates encouraged to apply....BilingualLocal areaFlexible hoursShift workNight shift
- ...Caguas, PR, 00725, United States Employee Type Full Time Non-Exempt Manage Others No Contact Information Name Alejandra Email ****@*****.*** Description Requirements Summary Additional Information Bilingual (Spanish and English) Yes C-Axis, Inc.BilingualFull time
$15 - $16 per hour
...Warehouse Associate works with customers to identify their needs,... ...walk-in and phone customers, representing the company in a professional... ...day. ~ Strong customer-service attitude. ~ Good computer... ...Outdoor Living Comes to Life! Bilingual, Military, Military Spouses...BilingualSummer workMonday to Friday- ...software and applications architecture and development. Fully bilingual (verbal and written). Knowledge of two or more of the... ...Basic, C#, MS-SQL, Javascript, Groovy (Java), ReactJS, Amazon Web Services. Availability to work in San Juan and with remote working...BilingualRemote jobFull time
- ...has provided Puerto Rico with anatomical pathology laboratory services and clinical analysis with innovation and precision. Our commitment... ...reporting) ~ Proficient in Microsoft Word and Outlook. ~ Bilingual (English/Spanish) preferred; strong English proficiency...BilingualLocal areaWorldwide
$42.9k - $71.5k
...Working® by serving more than 4.6 million customers worldwide with maintenance, repair and... ...expertise. Known for its commitment to service and purpose-driven culture, the Company... ...CRM/sales management tools. ~• Fluent bilingual communication skills (English and Spanish...BilingualFull timeWork at officeLocal areaWorldwide- ...Preferred Qualifications: Certification in payroll management or related field. Experience with payroll software and systems. Bilingual proficiency in Spanish and English. Responsibilities: Process payroll on a bi-weekly basis, ensuring accuracy in wage...BilingualFull timeLocal areaMonday to Friday
- ...Experiences MBA preferred. CPA required. CFA, CMA, or CCM preferred. Knowledge and experience in one or more of the following: Medicaid, Medicare, MSO (Management Services Organization) business. Bilingual in Spanish/English strongly preferred. #J-18808-Ljbffr...BilingualWork at officeLocal area3 days per week
- ...group of field technicians that services top U.S. corporations and... ..., closing, and maintaining customers. A customer-focused attitude... ...requirements listed below are representative of the knowledge, skill, and... ...player mindset Must be Bilingual (English/Spanish) Travel...BilingualFull timeWork at office
$16.6 - $19.3 per hour
...time management skillsQuick learner with the ability to absorb and communicate product knowledgeAbility to support outstanding client service Excellent communication and interpersonal skills.Team player with a goal-driven mindsetComfortable in a fast-paced environment with...Hourly payFull timePart timeShift workNight shiftWeekend work- ...satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability... ...inventory control, transportation and customer relations Language Ability: ·... ...clearly, and concisely in writing · Bilingual (Spanish & English) Organization...BilingualMonday to Friday
- ...Service Advisor Position The Service Advisor is responsible for managing the relationship with customers who require services for their vehicles, providing guidance, solutions, and... ...systems and MS Office programs. Fully bilingual (Spanish - English). Good presence...Bilingual
- ...leading and supervising the daily operations of a team of Customer Service Representatives, ensuring compliance with operational goals, Key... ...verbal, written, reading, and presentation skills. Fully bilingual in English and Spanish (required). Intermediate to advanced...BilingualFull timeCasual workWork at officeMonday to FridayRotating shift
- ...For Data Scientist services. WHAT MAKES YOU A FIT: The Technical Part: Bachelor... ...experience in the regulated industry. Bilingual (English & Spanish). Problem-solving... ...priorities. Add to this a commitment to serving customers with high-quality research and products,...BilingualContract workRemote workFlexible hoursShift work
- ...Parts Representative The main function of the Parts Representative... ...the workshop, as well as for customers. This position requires a combination... ...to work in a fast-paced, service-oriented environment. Its... ...weekends, if necessary. Bilingual (English, Spanish). F40...BilingualWeekend work
- ...Experiences MBA preferred. CPA required. CFA, CMA, or CCM preferred. Knowledge/experience in Medicaid, Medicare, MSO business. Bilingual in Spanish/English strongly preferred. Additional Details Corporate Title: Staff VP Finance - MMM Job Level: Staff/...BilingualWork at officeLocal area3 days per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative Bilingual. Be the first to apply!
- client service representative Puerto Rico
- export customer service representative Puerto Rico
- client service officer Puerto Rico
- service agent Puerto Rico
- customer service representative data entry Puerto Rico
- customer support representative Puerto Rico
- customer associate Puerto Rico
- customer support agent Puerto Rico
- service delivery representative Puerto Rico
- benefit customer service representative Puerto Rico



