Workers' Compensation Specialist

Why Leaf Home We Win – Being driven every day to win is who we are People Powered – Recognized as a top Ohio and U.S. workplace by Great Place to Work®, Energage, and more Family Feel with Enterprise-Level Resources – You are important to us, and we’ve built a culture you’ll love Support – Inclusion, sustainability, and reliability surround everything we do Personal Growth – Dedicated to providing resources and encouragement for employee growth Mobility – Locations throughout the U.S. and Canada, with continued expansion Position Summary The Workers’ Compensation Specialist manages claims from intake to resolution, serving as a resource and liaison for employees, ensuring compliance with regulations, analyzing data and metrics, fostering safety awareness, and coordinating with insurance carriers and medical providers. Oversee the entire lifecycle of workers’ compensation claims, from initial reporting, resolution, and settlement. Serve as a primary point of contact for employees, providing information on WC benefits, assisting with claims forms, and acting as a resource for managers regarding procedures and policies. Maintain effective communication with injured employees, medical providers, insurance carriers, and other relevant parties to facilitate information exchange and expedite claim processing. Track, compile, and analyze data on claims frequency, severity, and costs to identify trends. Ensure claims handling procedures and documentation adhere to all applicable federal, state, and local workers' compensation laws and company policies. Assist in accident investigations, provide training on incident reporting procedures, and contribute to efforts to reduce workplace injuries and improve safety awareness. Manage relationships with insurance carriers, brokers, and other service providers to ensure effective program administration. Implement and maintain systems for tracking and managing claims data. Required Education And Experience Bachelor's degree or a combination of education, training, and experience. 2-4 years of work experience in Workers’ Compensation or Safety. Additional Requirements Excellent verbal and written communication skills. Strong organizational, time‑management, and documentation skills. Proficiency using Microsoft Office Suite, HRIS systems, and claim management software. Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). Preferred Knowledge, Skills, Abilities, Or Certifications Experience managing claims in Canada. Strong knowledge of EHS KPIs. Adapting to and managing change. Communicating and building relationships. Business acumen and cross‑functional knowledge. Achieving results. Decision‑making and problem‑solving. Travel Requirements Occasional overnight travel is required (1‑10%). Overtime/Additional Hours Requirements Additional and non‑standard hours may be required (exempt). Physical Requirements No specific physical requirements were listed. What We Offer Competitive medical, dental, and vision benefits after 60 days Retirement savings plan with company match Paid parental leave and generous paid time off programs On‑campus fitness programs and meal delivery services Comprehensive health, wellbeing, financial wellness, and childcare benefits Opportunities for growth and advancement Employee assistance program with 24/7 legal, financial, and counseling support Employee discount marketplace with thousands of savings options Employee resource groups, including VetConnect and the Women’s Committee Awards and Recognition Leaf Home has been recognized as a Top Workplace by The Plain Dealer, is a multi‑year recipient of Top Workplaces USA by Energage, and is Great Place To Work® Certified. Additional recognitions include: Remodeling 550 list placements Smart Culture Awards for employee‑focused culture Inc. 5000 and Inc. 5000 Regionals: Midwest growth recognition Diversity and Equal Opportunity Leaf Home is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetic information, veteran status, or disability, in accordance with applicable law. Americans With Disabilities Act Statement And Contact Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to View email address on click.appcast.io. #J-18808-Ljbffr Leaf Home