Customer Service and Retail Admin

Job Description

**NOTE TO ALL CANDIDATES: You must leave a message of at least three sentences for us to even look at your application
*** DO NOT come to our store or call us. If we are interested, we will call you.
Overview of the Position:
We seek a Great Personality who is a motivated, friendly, and dependable professional to join our family business.
Customer service:
- Greet customers
- patiently helping customers make selections
- problem resolution and avoidance
- retail customer interaction and communications
-Vendor interaction to monitor and process orders for high end fabrics and trimmings
-Establish strong relationships with vendors and customers
- Ring up sales in a fast paced environment
- Answer the phone

Admin:
- Order processing (in-store, phone and email orders)
- filing paperwork
- calling customers
- inventory updating
- assisting management with projects
- Maintain supplies
- Whatever else needs to be done!
-Establish and maintain a reputation of credibility and responsiveness in the marketplace by promptly returning vendor and customers emails/ phone calls and ensure timely follow up on outstanding issues
- We offer competitive pay and above industry standard benefits.
- A good attitude is essential
- Must be punctual and dependable onsite Tuesday – Saturday 9-5
- Trustworthy and honesty essential
- The physical demands listed are representative of those that must be met to successfully perform the job: Required to stand, walk, talk or hear, use hands and have ability to reach overhead. Regular lifting or moving of up to 5lbs, possibly up to 25lbs. Requires bending, stooping, and ability to climb stairs. Specific vision abilities required include close vision, color vision, and ability to adjust focus and ability to write, count, and read required shipping/ company paperwork
- This is not an exhaustive list of all duties, responsibilities, and requirements. Management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.
- We are a small family business and an Atlanta institution of over 80 years. We work hard and have a great client base and wonderful co-workers, all in an amazing new design center.
- Non –corporate environment

Qualifications:
Qualifications

- High school diploma required/ Bachelor's preferred
- Must enjoy staying busy with various product preparation tasks
- Self starter
- 4+ years retail cashier experience
- Dependable work schedule onsite Tuesday- Saturday 9-5:30
- Professional demeanor and personal presentation highly coveted with excellent hygiene
IE: Look good, smell good, and dress professionally at all times!
- Significant time management, organization, multi-tasking, attention to detail, and prioritization skills
- Strong computer proficiency
- Ability to take on new responsibilities and work effectively under pressure and time constraints
- Ability to multitask
- Highly organized with dependable follow through essential
-Team player
-Ability to accept constructive criticism and accept management instruction
- Patience to repeat or redo projects through multiple layers of edits/ revisions
- Experience in furniture or fabric a plus
- Under-promise and over-deliver

Additional Information

All your information will be kept confidential according to EEO guidelines.