Senior Manager - UX Design

Position Summary Collaborate with other Design, Product, and Development managers to ensure alignment across projects. Responsibilities Proactively work with reports to ensure high quality designs and stakeholder satisfaction. Collaborate with other Design Managers and Director on user experience strategy. Work with agile leadership to ensure Design team quality, efficiency and velocity meets team needs. Develop deep understanding of customer journeys, personas and segmentation within your portfolio of projects. Translate complex cognitive challenges across multiple projects into elegant user experiences delivered across multiple channels. Gain stakeholder support for designs by clearly communicating design vision and rationale. Conceptualize, design and define breakthrough user experiences, drawing inspiration from research, user goals, and the world around you. Required Qualifications Has a strong portfolio of work that includes exceptionally crafted desktop, native app design and mobile best practices. Has a minimum of 5 years’ experience in Desktop, native app design, including IxD and visual design. Has proven experience in driving and delivering design from initial concepts to in-market experiences. Has 3 years of experience leading design collaboration sessions with a range of stakeholders. Has proven experience defining design direction, communicating rationale to a non-design audience, and successful advocacy for design decisions. Is fluent in Figma. Ability to mentor junior designers. Strong portfolio of work including examples of mobile web, desktop and app experiences. Strong understanding of design system and component-based design. Strong understanding of native mobile and responsive web platforms and designing UI solutions within them. Ability to conceptualize, design, and deliver experiences. Ability to communicate user needs and demonstrate how proposed designs solve those to internal team and other stakeholders. Ability to collaborate with designers, strategists, managers, and technologists. Ability to collaborate with product owners, scrum masters and engineering teams within an agile process. Ability to present to senior stakeholders and build support for UX work initiatives (Ability to direct the work of others). Knowledge of user-centered design philosophy and process. Hands on experience with wire framing and prototyping tools. Attention to detail and passion for excellence. Ability to work within design systems. Preferred Qualifications The person occupying this role will work with a multidisciplinary design team to drive the digital experience for our consumers, with exceptional UX & UI design craft, application and understanding of desktop & native platform best practices, creative problem-solving and curiosity, comfort navigating ambiguity, proactive collaboration, and good communication skills. They should feel comfortable working independently and take initiative to plan their work against a defined goal. The person occupying this role will also use a working knowledge of AI in the design thinking and design delivery process, and apply data‑driven design principles to guide product decisions and influence analytics strategy. Education Bachelor’s degree in Design, User Experience, Graphic Design, Information Design, Product Design, Human Factors, or equivalent/relevant work experience. Pay Range The Typical Pay Range For This Role Is $130,295.00 - $260,590.00. This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Benefits This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr CVS Health