Facility Manager (Pasadena)

We are a premier provider dedicated to healing children and young adults, strengthening families, and transforming communities through quality, comprehensive services and advocacy. We envision a world in which children and young adults, families, and communities are able to heal, grow, and thrive.

Starting Salary Range: $20.14- $23.00

What We Offer:

An outstanding benefits package and numerous opportunities for career growth and advancement within our organization!

• Overnight Shift Differential of $1.00 per hour working from 10pm to 9am
• 13 Paid Holidays per year including Juneteenth
• Earn up to 16 days of paid vacation time, plus 50 hours of paid sick leave annually
• 401(k) with no wait period and no vesting schedule
• 401(k) matching up to 4%
• Medical insurance offering 3 HMO with Kaiser and Health Net, and also a PPO Plan
• The Difference Card- Employer-funded benefit that works alongside an employee's health insurance plan to help offset out-of-pocket costs like copays, deductibles, and coinsurance.
• Dental insurance both HMO & PPO options, with 100% employer paid for HMO employee only coverage plan
• Vision insurance offers 100% employer-paid vision plan through EyeMed for you and your entire family
• Life and AD&D insurance 100% employer paid up to two times the annual salary
• Long Term Disability
• Flexible Spending Account for Medical and Dependent Care
• Employee Assistance Program
• This role is eligible for Public Service Loan Forgiveness (PSLF)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

The essential functions include:

• Serve as the on-duty manager responsible for overall supervision, direct care, protection, and safety of clients and staff across all campus-based programs, including STRTP, THPP-NMD, and HillsidesCares.
• Support client participation in daily programming by responding to individual needs, encouraging engagement, and assisting with conflict resolution and behavioral support in the milieu.
• Collaborate with unit supervisors and direct care staff to ensure the smooth coordination and supervision of planned client activities.
• Provide operational oversight of the Campus Support Office, ensuring consistent adherence to policies, procedures, and licensing requirements.
• Triage and respond to client crises, ensuring appropriate documentation, staff support, and client-centered interventions are utilized.
• Serve as the primary liaison with external parties including local law enforcement, EMS, fire department, and other first responders during calls for support or campus emergencies.
• Initiate and complete Missing Persons Reports when necessary, and track related follow-up and communication.
• Maintain a consistent and visible physical presence across campus to monitor safety and offer support to staff and clients.
• Provide supervisory and administrative guidance to child care staff and youth advocates when unit supervisors are not present or during unplanned absences.
• Coordinate staffing reassignments to maintain required staff-to-client ratios and ensure adequate supervision across all cottages and units.
• Respond to behavioral incidents, runaways, substance use concerns, and other high-risk situations using trauma-informed, Pro-ACT-aligned behavioral intervention techniques.
• Conduct and oversee regular campus and cottage safety rounds to monitor for hazards, maintenance needs, and client wellness.
• Review and screen all off-campus trips to ensure client readiness, safety, and ratio compliance in coordination with unit supervisors.
• Monitor and screen all campus visitors and ensure that entry protocols are followed to maintain safety and confidentiality.
• Lead or coordinate campus-wide disaster preparedness and response procedures, including response to natural disasters, medical emergencies, lockdowns, evacuations, and fire drills.
• Provide oversight and approval for line-of-sight supervision plans and ensure supervision needs are met per individualized client requirements.
• Greet and orient external visitors including placement workers, mental health providers, family members, law enforcement, and other stakeholders who arrive on campus.
• When necessary coach and support NMDs in developing and maintaining daily living skills such as personal hygiene, meal preparation, money management, and time management.
• When necessary support the nursing department with tasks related to clients ongoing medical care including providing support for daily living skills,
• Support documentation and communication related to admissions and discharges that occur during the shift, ensuring paperwork is appropriately handled and passed along to designated staff for follow-up.
• Other duties as required

EDUCATION, EXPERIENCE & CERTIFICATES

• High School diploma or equivalent required
• Bachelor's degree preferred, and/or equivalent combination of education and related experience
• Minimum 1 year experience working with children in a child care agency preferred
• Demonstrated ability to supervise staff & provide leadership
• Valid California driver's license, driving record, and personal vehicle insurance acceptable to Hillsides' insurance carrier

TRAUMA INFORMED CARE (TIC)

Hillsides practices Trauma Informed Care (TIC) principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of families, youth, individuals, and communities.

Hillsides is an Equal Opportunity Employer

We welcome applicants from all backgrounds and do not discriminate based on any legally protected characteristic, including race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, disability, medical condition, age, veteran or military status, or marital status, in accordance with applicable federal, state, and local laws. We are committed to providing reasonable accommodation(s) for individuals with disabilities throughout the application and employment process.