Information Technology Business Analyst III

Project Management Office Role

Support the Project Management Office (PMO) and the PMO Manager in effectively facilitating the management of projects through the various project management phases and stages within the Systems Development Life Cycle (SDLC) to include initiation, planning, execution, and monitoring and controlling and closing projects. This role involves managing project management teams, coordinating project activities, managing resources, and ensuring projects are delivered on time, within scope, and within budget. Collaborates with cross-functional teams to achieve project objectives while adhering to established TABC standards for project management within the PMO. May assign and supervise the work of others. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions

30% - Creates and/or coordinates the creation of project plans, defining scope, objectives, deliverables, and timelines using project management tools (e.g., Microsoft Project, etc.). Effectively leads cross-functional project teams, assign tasks, monitor progress, and provide guidance to ensure deliverables are completed on time and within scope. Acts as the primary point of contact for stakeholders, managing expectations, providing detailed status updates, and resolving conflicts or issues to maintain project alignment. Identify potential project risks or obstacles and propose solutions or escalate to senior staff for guidance.

30% - Translate complex business requirements into detailed functional and non-functional specifications, user stories, use cases, BPMN process flows, and data models while leading end-to-end service request lifecycle management — including customer response coordination, technical artifact reviews, and oversight of system integration and User Acceptance Testing (UAT) to guarantee alignment and successful delivery.

30% - Supports the workflow processes for change management with the PMO manager. Facilitates discussions among cross functional teams of internal and external stakeholders. Identifies areas of opportunity in the Project Management process and throughout the agency to ensure a culture of continuous improvement.

5% - Develops training curriculum and conducts formal training sessions covering assigned systems module and ensures that a migration plan is in place for deployment to production and includes processes to support the maintenance Service level Agreement.

5% - Performs other duties as assigned.

Minimum Qualifications

Education: Graduation from an accredited four-year college or university with major coursework in business administration, computer science, management information systems, or a related field.

Experience: A minimum of five (5) years of full-time work experience in business and/or system analysis work. Applicable Substitutions: Experience and education may be substituted for one another.

Preferred Qualifications: 5+ Years in Project Management 5+ Years in a Business Analyst or Advanced System Administrator Position 5+ Years Eliciting Requirements 5+ Years in User Acceptance testing and Implementation 5+ Years in Process Workflow Analytics Lean Six Sigma Green Belt Project Management Professional (PMP) Certified Associate in Project Management (CAPM) Certified Business Analysis Professional (CBAP)

Registration, Certification or Licensure: Possess a valid Texas driver's license, if applicable Criminal Justice Information Services (CJIS) security awareness training Additional certifications may be required to be registered, certified, or licensed in a specialty area.

Knowledge, Skills, and Abilities: Knowledge of software development life cycle and systems development life cycle concepts; business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources; and project management principles and practices. Skill in business analysis methodologies; in analyzing and evaluating complex information technology programs, policies, and issues; and in developing creative and workable solutions to complex problems and issues. Ability to analyze and interpret technical information including regulations, policies, and automation system documentation/specifications; to communicate in writing; to translate user/business needs into a technical style; to communicate technical instructions to system users; to analyze, evaluate, and integrate business rules into system requirements; to exercise sound judgment in making critical decisions; to communicate effectively, and to assign and/or supervise the work of others.

Physical Requirements/Supplemental Information

This position functions in a standard office environment. Must be able to move around the office to access filing cabinets, office equipment and move up to 20 pounds. Must be able to communicate and exchange information via phone, computer, in person and via electronic media. Must be able to perform repetitive use of a keyboard at a workstation. Must be able to work with overlapping deadlines. This position is expected to work in the office but may be eligible for situational or hybrid telework schedule upon completion of an initial probationary period. For teleworking, must have a secure, dedicated workspace with internet service, ability to maintain a reliable consistent work schedule and be available for meetings and group collaboration via Microsoft Teams or other platforms/applications during regular business hours.

Military Occupational Specialist (MOS) Code: Veterans, Reservists or Guardsmen with an MOS or additional duties pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply: For more information see the Texas State Auditor's Military Crosswalk at

• The Texas Alcoholic Beverage Commission reserves the right to adjust compensation based upon legislative mandates in regard to TABC's and/or an employee's contribution to the Employees Retirement System. In compliance with Senate Bill 321, agencies that hire a person who has retired from the Employees Retirement System (ERS) or the Law Enforcement and Custodial Officers Supplemental Fund (LECOS) on or after September 1, 2009, are required to remit a surcharge each month the return-to-work retiree is employed. Candidates meeting these requirements will be offered a lower base salary to cover the surcharge.
• The Commission will conduct a criminal history and driver record check with the Texas Department of Public Safety in accordance with applicable standards on all finalists for this position.
• More than one position may be filled from this posting.
• Applicants should clearly describe on their applications how they meet the minimum qualifications for the position. Qualifications may be verified through testing. Resumes will not be accepted in lieu of the completed application. Incomplete applications may not be considered.
• The Immigration Reform and Control Act of 1986 requires all new employees to present proof of eligibility to work in the United States within three (3) days of being hired. The Texas Alcoholic Beverage Commission participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization; For more information, see:
• Males between the ages of 18 and 25 years, inclusive, may be required to furnish proof of either selective service registration or exemption there from as a condition of state employment. The Texas Alcoholic Beverage Commission adheres to the Veteran's Preference granted in Chapter 657 of the Texas Government Code and the Former Foster Children Preference granted in Chapter 672 of Section 1, Subtitle B, and Title 6 of the Texas Government Code