Cashier/Patient Access Operations Coordinator

Patient Access Operations Coordinator/Cashier

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

The Patient Access Operations Coordinator/Cashier supports Patient Access operations for Dignity Health Central Valley, primarily serving St. Joseph's Medical Center Stockton and supporting Mark Twain Medical Center. This individual contributor role is responsible for daily cash handling, reconciliation, and facility deposits while supporting key Patient Access operational and revenue cycle initiatives. The position reports directly to the Director of Patient Access Services and does not have any direct reports.

Primary Responsibilities:

• Complete and reconcile daily facility deposits for St. Joseph's Stockton and Mark Twain
• Ensure compliance with cash safeguarding procedures
• Support Point of Service (POS) collection initiatives
• Work operational reports and account work queues
• Review and support EFR claim edit resolution
• Support DNFB, AR, and clean claim initiatives
• Perform operational reporting and analytics
• Conduct staff rounding and operational support activities
• Assist with on-call schedule administration and staffing support
• Other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of hospital or healthcare experience
• 1+ years of experience in registration, insurance verification, scheduling, billing support, or related Patient Access functions
• 1+ years of experience with customer service and communication skills
• Ability to work 8 AM - 12 PM at Dignity Health Corporate Office - Stockton: 49 W Yokuts Avenue Stockton, CA 95204 and then work 12:30 PM - 4:30 PM at 1800 N California St, Stockton, CA 95204

Preferred Qualifications:

• Billing or revenue cycle experience
• Accounting or finance background
• Cashiering and cash handling experience
• Experience with operational reporting and analytics
• Knowledge of POS collections, DNFB, EFR, AR, and clean claim initiatives
• Strong organizational and analytical skills
• Ability to work independently and manage multiple priorities

**PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ('Internal Candidates') are not eligible to receive a sign on bonus.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.