iOS Software Engineer, Customer Systems

Responsibilities

• Build and maintain scalable native applications and features across iOS and other Apple platforms.
• Ship high-quality customer-facing features that improve the Apple support journey.
• Create intuitive user experiences with strong attention to quality and detail.
• Collaborate with peers, management, and business partners to champion and deliver technical ideas.
• Integrate or support innovative experiences such as Generative AI-based customer support applications.

Requirements

• 5+ years of experience developing and maintaining native iOS applications using Swift, SwiftUI, and UIKit.
• Strong object-oriented programming and design skills with Swift, including practical experience with Concurrency and Swift Testing.
• Deep familiarity with Foundation, Core Animation, AVFoundation, and relevant iOS SDKs.
• Knowledge of iOS platform changes, architectural patterns, Apple Human Interface Guidelines, sandboxing, security, privacy, code signing, and deployment best practices.
• Bachelor’s degree in Computer Science or Engineering, or equivalent industry experience.
• Understanding of Protocol Buffers, JSON, REST, and similar web-service communication protocols.
• Preferred: experience developing native macOS applications with Swift, SwiftUI, and AppKit/Cocoa.
• Preferred: experience maintaining Objective-C codebases.
• Preferred: experience integrating AI/ML models using Core ML, Create ML, TensorFlow, PyTorch, or external frameworks.
• Preferred: experience designing and maintaining CI/CD pipelines for Apple platforms.
• Preferred: familiarity with Generative AI concepts, LLMs, diffusion models, and mobile or desktop applications.