Breakfast Server- Hotel - AM and Weekends - Restaurant Server

Restaurant Server at DoubleTree by Hilton Asheville Downtown

Join our team as a Restaurant Server at the DoubleTree by Hilton Asheville Downtown. Do you love coaching others, sharing your serving expertise, and helping a close-knit front-of-house team succeed during a busy shift?

At Parks Hospitality Group, we are looking for a collaborative and encouraging Restaurant Server to join our Food & Beverage family. In this vital, leadership-on-the-floor role, you will do more than deliver exceptional serviceyou will serve as a mentor and guide for our serving staff. Working alongside our management team, you will help train new hires, support your peers during busy rushes, and foster a positive team culture where everyone can thrive.

What You'll Do:

• Greet guests warmly and provide prompt, attentive service throughout their dining experience.
• Take accurate food and beverage orders, ensuring all requests are met to guest satisfaction.
• Assist in training and mentoring new servers on procedures and service standards.
• Address guest complaints professionally and escalate issues to management when necessary.
• Monitor the dining area to ensure smooth service and address disruptions or issues.
• Coordinate with the kitchen and staff to deliver food and beverages efficiently.
• Maintain thorough menu knowledge to answer guest questions and provide recommendations.
• Ensure tables are cleared and reset quickly, maintaining cleanliness and organization.
• Support opening and closing duties, including setting up and cleaning dining areas.

What You'll Need:

• High school diploma or equivalent.
• At least 2 years of restaurant serving experience.
• Excellent customer service and interpersonal skills.
• Leadership abilities with experience in mentoring or training others.
• Ability to remain calm and professional in high-pressure situations.
• Strong communication skills, both verbal and written.
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Why You'll Love Working Here:

• Immediate medical and dental benefits starting on your very first day for full-time team members.
• Paid time off (PTO) for all team members, because we value your well-being.
• Earn an extra $50$150+ per month through performance incentives, plus cash awards for quarterly and/or annual performance ($250-$500).
• Explore the globe with heavily discounted room rates at brand hotels worldwide for you and your family.
• Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.

About Us:

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.

Location: 199 Haywood St. Asheville, NC. 28801