Asset Protection Investigator, Logistics - Fri - Sun, Days

Job ID: 290571
Location Name: Omni-Channel Distribution Center
Address: 9394 Sephora Way, Avon, IN 46123, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Distribution Center

Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.

This position is based within a Sephora distribution Center, and is responsible for the detection, apprehension, or deterrence of Employee and third party activity that would otherwise result in a loss to company assets. Logistics LP Agents assist in promoting and monitoring compliance to company policies and procedures related to theft prevention, safety and inventory control while maintaining a professional attitude with sincerity and integrity.  Further promotes awareness and training within various areas of operational execution.

JOB RESPONSIBILITIES

• Identify and report, to direct supervisor, theft or company policy violations committed by employees.
• Identify, observe, and apprehend or deter individual(s) for committing external theft.
• Review exception reports and inventory reporting in assigned distribution center to detect internal/external dishonest activity. Assist with internal investigations and interviews.
• Understand and maintain strict compliance with the law and Sephora policies concerning investigations, apprehensions, search and seizure and the preservation of evidence.
• Work physical surveillance on the production floor and other areas of company property, as well as through the building’s CCTV system.
• Effectively perform job functions while working independently.
• Testify in court concerning any case, criminal or civil wherein the company is a party in interest.
• Participate in the inventory process as well as any applicable shrink reduction plans.
• Participate in the training of warehouse associates both individually and within meeting or group settings.
• Maintain Loss Prevention awareness and promote available resources (iCARE).
• Perform checklists and audits and communicate findings with leadership and supervisor.
• Complete all Sephora Loss Prevention training requirements.
• Develop and maintain a professional relationship with all warehouse personnel, Loss Prevention personnel, guard staff, local law enforcement agencies and other retailers.
• Serve as a trainer and mentor for new and existing Agents, as well as Security Guard staff.
• Review and approve Security Guard staff schedules within assigned distribution center.

Knowledge and skills required:

• Strong written, verbal, interviewing, listening and interpersonal communications skills.
• Intermediate computer skills.
• Ability to make appropriate quick decisions in potentially stressful situations.
• Aptitude to de-escalate volatile and possibly dangerous situations.
• Capacity to work well without direct supervision.
• Able to maintain confidentiality while working with sensitive and privileged information.

Experience Desired:

• Minimum of 2 years of Loss Prevention experience in a retail environment, preferably some experience within Supply Chain.

Minimum Education Level:

• High School graduate or equivalent.

Starting base pay is $21.00 - $22.45/hr. Certain work schedules may also be eligible for shift differential pay. Sephora will consider for employment all qualified applicants, including those with a criminal history, consistent with applicable laws and “fair chance” ordinances. If you have a disability and need assistance in the application or interview process, please speak with your recruiter.

What You’ll Get:

The target hourly pay for this position is $21.00 - $22.45. The actual hourly pay offered depends on various factors, including starting wages competitive to the market for similar roles; relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location. Certain work schedules may also be eligible for shift differential pay. This job will be posted for a minimum of 5 days.

• Caring Community . Thrive in a supportive, mentorship-driven environment where you’re valued, connected, and empowered. Our leadership ensures you have the guidance and encouragement needed to flourish in a fast-paced DC role.
• Fulfilling Path . We invest in you, not just your role, with opportunities to learn, innovate and lead.
• Meaningful Work . Your work creates real impact. With every decision leading to thousands of shipments, you bring beauty to life for our clients.

Rewards as Unique as You:

Some benefits have eligibility requirements and may depend on job classification and length of employment. 

• Health . Thrive on and off the floor with healthcare plans that fit you and your family – medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth . To help you save for your future, we offer a competitive 401k with 4% match as well as FSA and HSA programs.
• Balance . Recharge and reconnect! Enjoy paid time off, sick paid time off, protected leave, and fun culture moments that bring our team together – like group led stretches, BBQs, and special dress-up days – to keep you energized and connected.
• Growth . At Sephora, you’ll find the support needed to turn your role into a lasting career. We provide access to development programs, mentorship, tuition reimbursement and in-house training, ensuring you grow.
• Perks . Love what you do, love what you get! Enjoy 30% discount on all merchandise/services, opportunities for gratis, and flash sale discounts to LVMH brands.
• Support. Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. 

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. 

Join Us and Belong to Something Beautiful