Drop Soft Count Associate

Count Room Associate at Tioga Downs

Are you detail-oriented and comfortable working with cash in a secure, fast-paced environment? Tioga Downs is looking for a dependable and trustworthy Count Room Associate to join our team. This unique role is perfect for someone who values accuracy, accountability, and teamwork while handling large volumes of currency.

In this position, you'll play a critical role in maintaining the integrity of gaming operations by ensuring all count room processes are handled with precision and in compliance with regulations.

Why You'll Love This Role:

Work in a highly structured and secure environment

Be part of an essential behind-the-scenes operation

Develop specialized cash-handling and auditing skills

Join a team that values accuracy and trust

What You'll Do:

Maintain a thorough working knowledge of Gaming Commission rules, regulations, and company policies

Ensure the integrity of all Soft Count transactions

Participate in drop box collection and money counting procedures

Complete all required accounting and documentation for Poker, Slot, and Table Games (cash, vouchers, and coupons)

What You Bring:

High School Diploma or GED required

Strong attention to detail and ability to follow strict procedures

Ability to handle confidential information with integrity

Work Environment & Physical Requirements:

This is a physically active role in a secure, enclosed environment. You'll frequently stand, walk, bend, crouch, and use your hands for repetitive tasks. The position requires:

Standing for extended periods

Repetitive reaching and handling of currency and equipment

Lifting up to 20 pounds periodically

Pushing heavy carts regularly

You will work in an enclosed count room with no windows, under constant audio and video surveillance. The role involves handling large sums of money and requires strict adherence to security protocols. Team members must remain in the locked count room until all currency has been processed and secured.

Schedule Expectations:

Shifts begin as early as 4:00 AM

Must be available for flexible scheduling, including weekends, holidays, and extended hours

Amazing Benefits Include:

On-site employee daycare (7 days a week, 7 AM – 11 PM, with potential subsidy)

401(k) plan with 100% immediate vesting

Medical, dental, vision, and life insurance (full-time employees)

Paid time off, sick time, and holiday pay

Tuition reimbursement opportunities (for eligible employees)

Discounts on hotel stays, dining, spa services, and more