Customer Service Assistant
ELEVANCE NYC
Customer Service Representative Location: Manhattan, NY (On-Site) NO REMOTE We are seeking a Customer Service Representative to join our team in Manhattan! In this role, you will serve as the first point of contact for our customers, ensuring a smooth and positive experience. Your main goal will be to address inquiries, resolve concerns, and provide top-tier. Responsibilities Assist customers with inquiries and product/service details. Handle customer complaints and provide effective solutions. Maintain detailed and up-to-date customer records. Work closely with other departments to escalatie issues when necessary. Participate in ongoing training and improvement initiatives. Qualifications Strong communication and interpersonal skills. Problem-solving mindset with the ability to think on your feet. Ability to handle stressful situations with professionalism. Detail-oriented and organized. Prior experience in customer service is a plus but not required. Referrals increase your chances of interviewing at ELEVANCE NYC by 2x. #J-18808-Ljbffr ELEVANCE NYC
Vacancy posted 1 day ago
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