Busser

Job Title

You impact every guests' experience

Talk about an important role. When guests come in and sit down, you make sure everything is always ready, welcoming and clean. You make sure their dining space is comfortable.

So what does it take to work with us?

We expect you to be you! Throw in integrity, a relentless drive for excellence and a commitment to always doing what's right, and you've got our interest.

What we offer:

• 50% dining privilege
• Fast-paced, fun environment
• Open-door communication
• Ability to advance your career
• Health benefits

Requirements and Qualifications

• Arrives to work on time as scheduled and ready to work
• Follows Miller's Ale House policies in all respects
• Interacts with Guests to provide the highest level of customer service
• Works directly with other Team Members
• Assists host/hostess with greeting and seating Guests
• Assists servers with making and delivering non-alcoholic beverages
• Assists with providing Guests with non-alcoholic drink refills
• Assists servers in running food to and from Guests
• Acknowledges all Guests that come within five feet in a smiling, friendly manner
• Provides immediate responses to Guests' requests and inquiries
• Assists Servers with performing table quality check back
• Cleans tables and spills throughout the Guests' visit
• Assists the servers in pre-bussing dishware
• Provides final removal of all plate and glassware after a Guest departs from the table
• Resets all tables within a timely manner after Guest departure
• Collects bus tubs at Quality Assurance and server stations
• Empties trash cans in the restaurant
• Ensures proper food handling and sanitation of work areas
• Accomplishes end-of-shift side work
• Washes hands every 20 minutes throughout the shift
• Maintains clean and sanitized work areas
• Works with Team Members to ensure that safety and sanitation protocol is being executed
• Supports other Front of House functions as needed
• Positively communicates with other Team Members and Management
• Provides exceptional service throughout the entire shift
• Possesses communication skills and the ability to work alone as well as with a team
• Ability to multitask and work in a fast-paced environment
• Must be a minimum of 18 years of age unless otherwise dictated by state law

Physical demands include:

• Remaining standing for extended periods
• Bending, squatting, and lifting, up to 30 lbs., for short distances
• Ability to work with varying noise levels
• Ability to remain balanced while carrying heavy loads
• Ability to frequently communicate and timely exchange accurate information with Managers, Team Members, and Guests in a fast-paced, high-stress environment