Customer Service Associate

### Job Details#### Job Title:Customer Service Associate#### Location:,, ,#### Company:#### Industry Sector:#### Industry Type:#### Career Type:#### Job Type:Full Time#### Minimum Years Experience Required:N/A#### Salary:### Get Job Alerts**Career Type:****Country:** USAI agree to receive alerts from and to the .Your alert was created successfully.x## General Alert Saved* The listings below are jobs matching the criteria you've selected for your General Alert on.Criteria selected was:* General alert saved for .* General alert notifications will be sent weekly on Monday.* Please note that you can only have one general alert active at any given time. Creating a new general alert will override an existing general alert.* Visit the to manage your alerts# Customer Service Associate| Number of Years Experience: | Minimum Education Completed: | || Education Major / Discipline Category: | Most Recent / Current Occupation: | |Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life's essentials, we enable businesses to grow, communities to prosper, and consumers to live well.This position is in our specialized portfolio enterprise where we serve diverse businesses who support unique customers or markets, including animal nutrition and health, bioindustrial, road safety salt and Cargill joint ventures.****Job Purpose and Impact****The Customer Service Associate will administer routine customers facing order management activities. In this role, you will use your basic understanding of customer service practices and procedures to help execute well-established customer service activities for basic and middle service level customers. You will contribute to an increased level of transparency, communication and responsiveness with the company's customers.****Key Accountabilities***** Receive and process straightforward customer orders across multiple platforms following standard procedures.* Receive and process low complexity change requests following defined policies and procedures.* Explain basic information and inform customers about order status, invoices, contract balances and other information needed to complete an order.* Process standard document requests and some ad hoc requests of higher complexity from customers and confirm final shipping and quality documentation and specifications to customer.* Escalate undocumented issues that are not commonly defined or known to higher level staff.* Proactively identify risks and opportunities to improve the order management processes.* Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.* Other duties as assigned****Qualifications******Minimum Qualifications*** Bachelor's degree in a related field or equivalent experience****Position Details******Location:** Olathe, KS**Schedule**: 1st shift | Monday to Friday | Hybrid**Posting type:** Internal & externalRelocation assistance is **not** provided for this roleThe business will **not** sponsor applicants for work visas for this position.At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: learn more (subject to certain collective bargaining agreements for Union positions).Equal Opportunity Employer, including Disability/VetTo apply please click on APPLY TO THIS POSITIONJob Post Date: 06/14/26Here are some other jobs you may be interested in applying for.| | || - | - || Cargill, Inc Wichita, Kansas | Cargill, Inc Olathe, Kansas || Cargill, Inc Wichita, Kansas | |2 people are interested in this job. #J-18808-Ljbffr