Call Center Representative

Job Description: ACCOUNT SERVICES REPRESENTATIVE Responsibilities include but are not limited to answering telephone calls regarding customer account information, inquiries, problems, concerns, and general questions. Also responsible for transfers via phone, stop payment requests and statement requests. Detail and service oriented Professional Friendly Enter and maintenance accounts Scan, index and file documents Create, verify, send and receive wire transfers and ACH returnsGood organizational skills with the ability to multi-task efficiently Ability to problem solve and handle a wide range of decision making Familiar with Excel and Word Job duties include but are not limited to answering switchboard; verify, enter, create and maintenance accounts (checking, savings, certificate of deposits, individual retirement accounts and debit cards); assist customers with account information and general questions (mobile and internet banking, bill pay, and debit cards); initiate stop payments, statement request and transfers via phone; sort, scan, index and file important documents; balance accounts; submit ACH files; process official checks and money orders; process reclamations and verification of deposit accounts; assist branch personnel. Work Remotely Job Type: Full-time Benefits 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Schedule 8 hour shift Monday to Friday Education High school or equivalent (Required) Shift 8 hour shift Weekly Day Range Monday to Friday #J-18808-Ljbffr