Server

Company Overview:

Fortuna Bakery is a beloved bakery and cafe located in Orlando, Florida. Known for their delectable pastries, cakes, and savory dishes, Fortuna Bakery has become a local favorite since its establishment. The bakery prides itself on using high-quality ingredients and traditional recipes to create authentic flavors that keep customers coming back for more.

Position Summary:

A Bakery Server is responsible for providing friendly, efficient customer service while assisting guests with selecting bakery items, beverages, and prepared foods. This role involves greeting customers, explaining products, taking orders, handling payments, and ensuring the display cases and service areas remain clean, stocked, and visually appealing.

Bakery servers help create a welcoming atmosphere by delivering fast, attentive service and maintaining knowledge of the bakery's menu, ingredients, and daily specials. They also assist with packaging products, preparing basic drinks such as coffee, and supporting the team to keep operations running smoothly.

Responsibilities:

A Bakery Server is responsible for providing friendly, efficient customer service while assisting guests with selecting bakery items, beverages, and prepared foods. This role involves greeting customers, explaining products, taking orders, handling payments, and ensuring the display cases and service areas remain clean, stocked, and visually appealing.

Bakery servers help create a welcoming atmosphere by delivering fast, attentive service and maintaining knowledge of the bakery's menu, ingredients, and daily specials. They also assist with packaging products, preparing basic drinks such as coffee, and supporting the team to keep operations running smoothly.

Required Qualifications:

• Friendly, positive attitude with strong customer service skills
• Excellent communication and interpersonal skills
• Ability to work efficiently in a fast-paced environment
• Basic math skills and comfort handling cash transactions
• Ability to stand for extended periods and lift up to 25 pounds
• Reliable, punctual, and dependable attendance
• Ability to work well as part of a team
• Ability to work day and night shifts
• Bilingual (English and Spanish)

Preferred Qualifications:

• Previous barista experience
• Experience in a coffee shop, café, or food service environment
• Experience preparing espresso-based beverages
• Ability to multitask while maintaining attention to detail
• Flexible schedule, including weekends and holidays

Compensation & Benefits:

Hourly Rate: $14.00 - $15.00