Administrative Assistant

Job Description

Job Description

Benefits/Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

Job Summary

We are seeking a motivated, organized, and outgoing Administrative Assistant to join our mental health team. In this role, you will provide support to our office staff and clinical team, ensuring they have  the information and resources needed  to delivery quality mental health services.   The responsibilities will include answering phone calls, scheduling appointments, coordinating meetings, managing correspondence, maintaining accurate records, and assisting with administrative documentation.   The Administrative Assistant will also support the billing department with insurance verification, and assisting with other billing related administrative tasks as needed.
The ideal candidate is professional, compassionate, detail-oriented, and able to manage multiple tasks in a fast-paced healthcare environment.  

Responsibilities 

• Answer incoming phone calls and route them to the appropriate person
• Scheduling appointments and maintain a calendar
• Managing correspondence
• Facilitate communication between clients, families, clinical staff, and other professionals while maintaining strict confidentiality of sensitive information in accordance with HIPPA regulations and agency policy.
• Assist with verifying insurance information and maintaining updated client records.
• Contribute to company reports
• Maintain an organized filing system
• Develop, update, and maintain relevant office procedures

Qualifications

• High school diploma/GED required, Associate’s degree or administrative training is preferred
• Previous experience in a healthcare, medical office, or mental health setting is preferred.
• Bilingual Communication: Spanish and English proficiency preferred or required.
• Familiarity with standard office equipment such as printers and fax machines.
• Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint
• Highly organized with excellent time management skills and the ability to prioritize projects.