Teller - Van Buren

Job Description

Job Description

Join the Generations Bank team as a Full-Time Teller in Van Buren, and immerse yourself in a dynamic, customer-centric environment. This onsite position allows you to build meaningful relationships with clients while delivering exceptional banking services. Our culture of accountability and stewardship cultivates a supportive atmosphere where your contributions are valued, fostering both professional and personal growth. At Generations Bank, we prioritize effective communication, ensuring you have the tools to excel in your role. Experience the joy of knowing that our commitment includes policies like paid maternity and paternity leave, alongside our Employee Assistance Program, to support you during life's important moments.

This is not just a job; it's an opportunity to be part of a dedicated team that believes in the power of relationships and the impact of service. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, and Paid Time Off. Seize the chance to grow your career in a fulfilling and flexible workplace.

ABOUT GENERATIONS BANK

At Generations Bank, we prioritize a diverse and talented group of people who are encouraged to bring their full self to work. We are committed to a common goal, serving our community. Our four core values are more than words. They are at the heart of everything we do. We believe a team with a strong culture and unified purpose is better in the long run.

ACCOUNTABILITY: We believe our work commitments should be done fully, and lending a hand to fellow team members isn't optional.

RELATIONSHIPS: We believe when we treat our team and customers with humility, dignity, and pride we reach our highest potential.

COMMUNICATION: We believe in proactively sharing ideas and information.

STEWARDSHIP: We believe each team member should care for our assets and opportunities as if they were their own.

Make a difference as a Teller

As a Teller at Generations Bank, you will play a vital role in building, maintaining, and deepening relationships with both consumer and business customers. Your primary responsibility will be to provide exceptional customer service that reflects our commitment to customer-centricity and stewardship. This engaging position empowers you to interact with clients on a daily basis, ensuring their banking needs are met with professionalism and care.

WHAT ARE THE DUTIES?

• Transaction Processing: Accurately processes a high volume of consumer and business financial transactions, including deposits, withdrawals, check cashing, loan payments, and the issuance of negotiable instruments.
• Cash Management & Vault Operations: Maintains responsibility for cash drawer balancing and assists with vault operations, including daily opening/closing, balancing currency and coin, and processing shipments.
• Relationship Management: Builds and deepens customer relationships by providing exceptional service, resolving issues with initiative, and identifying opportunities to suggest relevant bank products and services.
• Compliance & Risk Mitigation: Adheres to all bank policies, procedures, and federal regulations, including the Bank Secrecy Act (BSA), to ensure the safety, soundness, and audit readiness of the branch.
• Product Knowledge: Maintains up-to-date knowledge of bank offerings, fees, and internal processes to provide accurate information and ensure high-quality service delivery.
• Administrative Support: Performs essential branch duties such as answering phones, directing callers, maintaining files, and handling basic clerical tasks like copying and faxing.

WHAT ARE THE REQUIREMENTS?

BASIC QUALIFICATIONS – candidates must have these to be considered for this role:

• High school diploma or general education degree (GED).
• One or more years of customer service.
• Ability to perform the essential physical and mental demands listed.
• Valid driver's license and the ability to travel to bank locations if necessary.

Get started with our team!

Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck!