Operations Manager

Job Details Job Location: On Site - Washington, DC 20019 Salary Range: $79,000.00 - $92,000.00 Salary/year Operations Manager [FY2026-2027] Application Deadline: September 30, 2026 About DC Scholars DC Scholars Public Charter School was founded in 2012 and serves approximately 500 students in Preschool–8th grade. DC Scholars develops lifelong scholars who have the academic knowledge and skills, individual passions, and community-mindedness necessary to succeed in and contribute to an ever-changing world. We have cultivated a mission-oriented and collaborative team committed to constantly setting and reaching a high bar for students. The Position The Operations Manager is responsible for the day-to-day operational ownership of two critical areas of school operations: technology and student health. This role is ideal for an operations professional who is highly organized, proactive, detail-oriented, and comfortable managing systems, vendors, compliance requirements, and cross-functional operational projects in a high-performing school environment. The Operations Manager will be a part of the Operations Team and will report to the Director of Operations. Day to Day Operations Conduct daily building walkthroughs with the Operations Coordinator to identify and address facilities needs. Ensure the school is operationally ready each day, including classrooms, common spaces, technology, and critical operational systems. Provide operational support to the front desk to ensure a welcoming, organized, and responsive front office experience. Connect with the school nurse to ensure that student health needs are addressed promptly, required health documentation is maintained. Other duties as assigned. Technology Operations & Asset Management Serve as a primary operational point of contact for technology needs and issues across the school, coordinating closely with the network team to ensure timely resolution and clear ownership. Manage the technology helpdesk/ticketing process in partnership with the network team, including monitoring requests, queues, response times, escalations, and ticket closure. Ensure staff receive timely communication, updates, and follow-through regarding technology requests, working with the network team to communicate next steps and resolve issues. Manage school technology inventory and fleet readiness, including laptops, Chromebooks, tablets, phones, printers, interactive panels, and other classroom and office technology. Maintain accurate technology asset records, including device assignment, deployment, repairs, replacements, and lifecycle status, in coordination with the network team. Support technology needs for school events and other major operational activities as needed, coordinating with the network team to ensure reliable connectivity and technology readiness. Student Health & Immunization Compliance Develop and execute the annual Immunization Compliance Plan. Monitor immunization compliance and maintain accurate records. Track compliance deadlines and proactively identify students or records requiring follow-up. Ensure required health documentation is collected, maintained, and available for audits. Coordinate with the contracted school nurse and relevant staff to ensure health-related operational needs are addressed. Ensure school processes align with applicable DC Health requirements. Maintain confidentiality and security of student health information in accordance with school policies and applicable requirements. Safety and Security Update Emergency Response procedures on an annual basis. Create the Annual Safety Drill schedule and compliance submission requirements. Ensure that all safety materials and resources are present and posted in all spaces. Manage contracted MPD Officer and security personnel. Manage the camera and security systems. Routinely evaluate school safety and make recommendations for improvement. Ensure entrances are always closed and carefully monitored. Nutrition & Food Service Operations Ensure school meal service operates in accordance with National School Lunch Program (NSLP) requirements and applicable USDA/OSSE guidelines. Complete and maintain required monthly NSLP claims and supporting documentation. Monitor meal service systems to ensure students receive timely, high-quality meals. Supervise the food service team. Ensure meal service systems adhere to guidelines and provide timely and high quality meals. Background and Experience Bachelor's degree preferred in Operations, Business Administration, Education, Technology, Public Administration, or a related field. 3+ years of experience in school operations, education, technology operations, health and safety, or a related operational field. Experience working in a fast-paced, high-performing school or similarly complex organizational environment. Strong organizational and project management skills with exceptional attention to detail. Demonstrated ability to manage multiple priorities, deadlines, systems, and stakeholders simultaneously. Strong problem-solving and critical-thinking skills. Ability to identify potential operational issues proactively and take initiative to resolve them. Strong written and verbal communication skills. Mindset Passion for educational equity and a commitment to the mission and vision of DC Scholars. Strong alignment with DC Scholars’ Core Values. Collaborative leadership style. High standards of excellence for self and for others. Evidence of well-developed emotional intelligence and empathy. The Rewards High quality, personalized development. Over 80% of teachers at DC Scholars agree that they receive targeted feedback that improves their performance. The opportunity to work in a caring school community that values relationships with students and families. Opportunities for teacher leadership including Family Engagement Committee, mentorship opportunities, etc. Potential to receive performance bonuses for student growth and achievement. Highly Competitive Benefits Packages including: 403B Retirement Plan with matching contributions Medical/Dental/Vision Insurance EAP Employee Discount through Life Mart Salary Details The salary range is $79,000–$92,000 in alignment with DC Scholars salary band and our compensation philosophy. Starting salaries for new hires will be determined based on a combination of the new hire's relevant experience and market demands. Timeline and Application Process Application Deadline: September 30, 2026 Interview Process: Phone or virtual screen Performance Task Reference collection and On-Site Interview What we are looking for in your resume: Years of experience Specific names of current or previous schools that employed at Subject/content and grade levels taught Any academic results/outcomes or leadership roles Our Talent and HR Team will reach out to you via email to schedule an interview if we would like to move forward with your application. #J-18808-Ljbffr