Retail Sales Associate

Retail Sales AssociateDr. Delphinium is looking for a friendly, creative, and dependable Retail Sales Associate to join our team in Dallas. Our work is guided by Connection, Celebration, Ownership, Drive, Integrity, and Creativity — values that shape how we care for our customers, our store, and one another. Our sales associates are the heart of the store, greeting every guest, guiding them through floral and gift selections, and helping turn everyday purchases into meaningful moments.This role goes beyond ringing up sales — you'll build long-term customer relationships, assist with creative merchandising projects, and support the changing layouts and displays that keep our retail space looking beautiful and fresh. If you're passionate about people, love flowers, and enjoy a fast-paced, hands-on work environment, this could be the perfect fit. You'll thrive here if you take pride in providing thoughtful service, support your team with a positive attitude, and bring a creative eye to everything you do.ResponsibilitiesGreet and assist customers with a warm, helpful attitudeGuide guests through floral and gift selections with confidence and careBuild relationships with customers and follow up to ensure satisfactionEducate guests about flowers, plants, and product careCreate and wrap flower arrangements in-storeEnter orders accurately in POS system and gather customer informationAssist with merchandising, product rotation, and store resetsKeep retail displays clean, organized, and well-stockedMonitor product quality and remove expired items as neededOpen and close the register; handle cash and credit card transactionsSupport phone orders and customer inquiries as neededWork collaboratively with team members to ensure smooth operationsMaintain confidentiality of customer informationFollow all company policies and maintain a professional appearanceRequirementsGuest service mentality: sociable, approachable, and genuinely helpfulStrong communication and listening skillsSelf-motivated, energetic, and flexible in a fast-paced environmentAble to stay calm and tactful during difficult customer interactionsComfortable working independently and taking initiativeDriven by creativity, with an appreciation for beauty and detailMinimum 2 years of retail customer service experienceGardening or "love of flowers" highly preferredFlexible availability, including weekends and holidaysTobacco-free workplace; adherence to company policy required during working hoursMust pass a drug test and background check