Remote Patient Service Rep II — Care Team Mentor
UnitedHealth Group
Norwood, MA
- Remote job
Atrius Health, part of the Optum family, seeks a Patient Service Representative II to support patients via high-volume calls from a remote MA setting and ensure first-call resolution. Under supervision, you screen inquiries, coordinate with care teams, document in EMR, and maintain service quality. Requires 2+ years in customer service and healthcare, and ability to work weekdays with occasional overtime. Training will be conducted onsite and then continue remote, reflecting a flexible approach #J-18808-Ljbffr UnitedHealth Group
Vacancy posted 1 day ago
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