Warehouse Team Lead - 3rd Shift

Have you ever seen a Koozie® can cooler with the name of your favorite band or performer at a concert? Have you ever seen a pen, a magnet, a calendar, a vacuum sealed tumbler, an award, a grocery bag, a ceramic mug, a backpack or duffel bag with a company logo or slogan? If you have, you very well may have seen products manufactured or decorated/imprinted by the amazing team at Koozie Group (formerly known as BIC Graphic). We are the behind the scenes company producing swag and promotional products for our customers. We have amazing brands and products, some of which include Koozie®, BIC®, Triumph®, JAFFA® and more....and we want you to join our Koozie Group Family!

Why join the Koozie Group team:

• People First culture
• Flexible Schedules
• Great Shift Differential
• We will train for all positions!
• Climate controlled environment (Clean and Heat/AC!!)
• Great Benefits (Health, Dental, Vision, 401k with match, and more!)
• Paid Time Off (Vacation, Sick, Personal)
• Tuition Reimbursement
• Advancement Opportunities (as soon as 6 months)
• Employee Referral Bonus Program
• Annual Performance Reviews
• Employee Discount Program

Job Summary:


Acts as a liaison between the Warehouse team and other departments, serving as a resource for problem-solving and issue resolution. Provides day-to-day guidance to team members by answering questions, demonstrating standard processes, troubleshooting operational issues, and providing direction, input, and feedback to associates while supporting the Warehouse Supervisor/Manager. Coordinates and executes daily warehouse activities to ensure workflow efficiency, productivity, and adherence to operational priorities.


Responsibilities:

• Supervise day-to-day warehouse operations.
• Ensure compliance with all safety policies, guidelines, and regulations.
• Complete daily shift safety inspections.
• Maintain equipment logs and ensure equipment is properly safeguarded.
• Identify, address, and resolve operational issues in a timely manner.
• Foster effective cross-functional communication across departments.
• Identify and implement process improvements to increase efficiency and reduce cycle time.
• Lead productivity and continuous improvement initiatives.
• Prioritize workload, manage time effectively, and organize daily operations.
• Motivate, coach, and develop team members to achieve performance goals while promoting a positive work environment.
• Schedule, train, coach, and evaluate employees while setting clear performance expectations.
• Manage picking ticket distribution according to established procedures.
• Oversee order accuracy and coordinate workflow between the warehouse and production departments.
• Monitor and enforce cycle count procedures and inventory accuracy.
• Prepare and maintain inventory documentation to support audits and investigations.
• Send end-of-shift communication summarizing operational updates and key highlights.
• Manage special requests and ensure timely follow-up.
• Operate the Warehouse Management System (WMS) and other logistics software.
• Provide desk clerk coverage as needed.
• Maintain a clean, safe, and organized work environment following 5S standards.
• Perform all other duties as assigned by management.

Qualifications:

• High School Diploma, GED, or equivalent experience.
• At least 18 years of age.
• Dependable and self-motivated, with a willingness to take on additional responsibilities to support team success.
• Strong communication and interpersonal skills, with the ability to manage conflict and foster a positive, team-oriented work environment.
• High level of initiative, sound decision-making skills, and a strong sense of urgency.
• Demonstrated ownership, accountability, and commitment to achieving results.
• Minimum of 3 years of logistics, warehouse, or shipping experience.
• Minimum of 3 years of leadership or team lead experience.
• Proficiency in Microsoft 365 applications, including Outlook
• Working knowledge of Warehouse Management Systems (WMS) and shipping platforms.
• Experience with both domestic and international shipping operations.
• Ability to stand for extended periods and frequently lift up to 50 pounds.
• Ability to safely operate material handling equipment (forklift certification preferred, if applicable).
• Flexibility to work weekends and adjust schedules based on business needs.
• Commitment to upholding safety practices in a safety-sensitive environment

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm to Keep the Good Going, you will find your way at Koozie Group.

Koozie Group is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee based on race, age, sex (including pregnancy, childbirth, or related medical conditions), gender, marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Koozie Group also prohibits harassment of applicants and employees based on any of these protected categories.

In compliance with the Americans with Disabilities Act, Koozie Group will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.