Customer Service Representative

Job Title

Sales Development Representative (Inside Sales)

Job Description

Our Sales Development Representatives (Inside Sales) are key to our business! Learn more about our industry and feel good about working for an environmentally friendly company while having fun and being part of a growing team and company. We are seeking an enthusiastic, customer focused representative who enjoys learning technical aspects of products and services.

Responsibilities

Job responsibilities include:

• Knowledgeable representative for product expertise while recognizing opportunities to cross sell and foster new potential sales opportunities.
• Develop, nurture, and strengthen customer relationships.
• Utilize multiple lead sources to identify and add new business opportunities with key contacts (engineers, contractors, homebuilders, etc.)
• Add new opportunities to the sales pipeline while advancing existing opportunities in the sales process. Maintain decentralized project and contact database (CRM).
• Territory management responsibility to include regular distributor contact, coordinating product demos, presentations opportunities and sales programs, issuing product certifications, prospecting, and maintaining customer relationships
• Collaborate with marketing, tech support, outside sales and customer service to resolve customer inquiries.

Qualifications

Associates degree preferred, 3+ years of sales related experience (or a combination of degree and experience), excellent interpersonal and communication skills a must! Strong technical aptitude with problem solving skills. Good computer and CRM experience preferred.

Company Benefits

Health & Welfare Benefits: Medical and prescription drug plans, telemedicine (with medical plan), High-Deductible Health Plan (HDHP) and Health Savings Account (HSA), dental and vision plans, virtual physical therapy*, an employee assistance program (EAP)*, and voluntary accident, critical illness, and hospital indemnification programs.

Financial Benefits: Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial wellness planning*, paid parental leave*, flexible spending accounts (FSA) for child care and health care, short-term and long-term disability*, basic life insurance, accidental death and dismemberment (AD&D)*, adoption financial reimbursement*, tuition reimbursement*, voluntary life insurance (for employees, spouses, and children), and voluntary identity theft and fraud protection.

*100% paid by ADS.

EEO Statement

ADS supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. ADS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.