General Manager (04312) - 135-D Grafton Station Lane

Job Description The General Manager (GM) oversees a Domino’s store’s daily operations, drives strategic growth, ensures departmental efficiency and profitability, leads all aspects of store operation and ensures consistent delivery of outstanding customer service, high‑quality products, and operational excellence. The GM manages team, sales growth, cost control and compliance with company standards, and creates a motivating environment that fosters team development. Company Values The power of possible starts with our people. Fostering inclusion and diversity is simply the right thing to do. We believe creating a sense of belonging for everyone promotes a thriving culture of innovation where anything is possible. We are committed to building a culture that welcomes, seeks to understand and values everyone’s whole self. Benefits A safe, rewarding, and fast‑paced working environment Competitive salary, bonus eligibility, and benefits package Medical, dental, vision; 401(k) with up to 5% company match; education assistance; employee stock purchase program; paid time off, parental leave, mental health, and family support service Full training with an industry‑leading brand Excellent career opportunities Awesome discounts on menu items Responsibilities Manage store operations and drive results. Recruit, develop and retain best‑in‑class talent. Manage food safety and team member safety. Provide best‑in‑class customer service. Operate and troubleshoot technology. Requirements Minimum of one year of prior General Manager experience in a fast‑paced service environment. Understand and demonstrate basic operations procedures and cost management capabilities. Experience in recruiting, retaining, and developing multiple employees. Ability to lead and promote team members and food safety protocols. Excellent customer service skills. Ability to operate and troubleshoot technology (POS, ATS, etc.). Valid driver’s license with a safe driving record meeting company standards preferred. Minimum Qualifications Must be at least 18 years of age. Fast‑food/quick‑service restaurant experience preferred. High school equivalent education level. Proven ability to lead by example and ensure accountability from a team. Proven ability to problem‑solve and resolve customer concerns or complaints. Strong decision‑making and conflict resolution skills. Proven ability to set goals and create plans to achieve them. Proven ability to work as part of a team to achieve a common goal. Experience managing a P&L, food cost, and labor (basic math skills). Excellent verbal, written, and communication skills. Physical Requirements Standing, walking, sitting, lifting, carrying, pushing, climbing, stooping/bending, crouching/squatting, reaching. Additional Information Domino’s Team USA stores value honesty, transparency, and accountability, and we want exceptional people like you to join our team. We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for our team members. #J-18808-Ljbffr Dominos