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Patient Services Representative - Internal Medicine, Westwood

$30.36 - $43.49 per hour

UCLA Health

Job Posting

Work Location: Los Angeles, CA, USA

Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8:30am-5:30pm

Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration indefinite

Primary Duties And Responsibilities

Skill in setting priorities which accurately reflect the relative importance of job responsibilities

Ability to establish and maintain productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

Ability to creatively integrate competing demands into a productive working environment.

Skill in verbal communications to clearly convey complex problems in both formal and informal situations.

Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health

Knowledge of processing referrals within the EPIC systems.

Job Qualifications

Required:

  • Skill in setting priorities which accurately reflect the relative importance of job responsibilities
  • Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
  • Ability to creatively integrate competing demands into a productive working environment.
  • Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
  • Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
  • Knowledge of processing referrals within the EPIC systems.

Preferred:

  • Knowledge of specific specialty practice and workflows
  • Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and its services and programs.
  • Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
  • Familiarity and knowledge of authorization process & managed care programs
UCLA Health
Vacancy posted 3 days ago
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