Senior Client Executive

Driving customer retention and revenue growth, the full-time remote Senior Client Executive will manage complex renewals, identify upsell opportunities, and build trusted relationships with existing government clients across the United States. Key Responsibilities Lead complex renewals by managing high-value opportunities through proactive outreach and effective close planning Drive retention and growth by protecting existing revenue and identifying upsell opportunities within current customer accounts Build trusted customer relationships, serving as the primary point of contact and managing escalations with professionalism Required Qualifications Bachelor's degree or equivalent relevant experience 2+ years of proven experience in sales, account management, or customer retention Demonstrated success in handling complex deals and negotiations in a fast-paced environment Strong consultative selling skills with the ability to assess customer needs and recommend solutions Experience managing customer escalations and resolving issues to protect relationships