Brand Ambassador (Sales), Galleria Mall, Houston, TX

Company Description De Beers London is the ultimate diamond jewellery Maison, globally recognised for its leadership and expertise in diamonds. As a challenger in the fine and high jewellery landscape, we offer a distinctive and unparalleled connection to the source, setting us apart with our unique diamond‑first approach. Job Description Brand Ambassador – De Beers London flagship store, The Houston Galleria. You will drive sales performance across all categories, cultivate client relationships, create new relationships, and consistently achieve and exceed sales targets. You will embody the prestige and elegance of De Beers London in every aspect of the selling ceremony, delivering unparalleled service and expertise to discerning clientele. Key Responsibilities Introduce the Brand to all visitors and explain its history to new clients. Demonstrate exceptional product and diamond knowledge. Maintain thorough, accurate, and accessible client information. Nurture long‑term client relationships, engaging them with events and new products. Develop strong negotiation skills to ensure sales closure. What You’ll Do Act Like an Owner: Take full responsibility for the store's performance and client satisfaction. Make decisions that align with the brand's values and long‑term goals. Create Clarity: Communicate clearly and effectively with clients and team members. Ensure everyone understands the brand's vision and objectives. Empower Teams: Encourage and support team members to achieve their best. Provide training and development opportunities to enhance their skills. Challenge Conventions: Innovate and think creatively to improve sales strategies and client engagement. Stay ahead of industry trends and competitor practices. The base salary for the position is $55,000 – $60,000 USD annually, plus a bonus and commission plan. Qualifications Proven record of delivering fine jewellery sales results, result‑oriented with commercial acumen and a strong knowledge of the luxury retail industry. Fluent in the local language and fluent in spoken and written English; other languages (e.g., Spanish, Chinese, Arabic) are a plus. Inherent interest in the jewellery industry which drives passion for excellence. Take full responsibility for performance and client satisfaction, driving business growth and excellence. Effective and clear communicator with clients and team members, ensuring everyone understands the brand's vision and objectives. Excellent presentation skills, making complex information accessible and engaging. Supportive team player who empowers others to succeed. Creative thinker to improve sales strategies and client engagement, staying ahead of industry trends and competitor practices. Innovative approach drives business growth. Presentable, diplomatic, and confident in influencing others, always seeking new ways to enhance the brand's presence and drive business performance. Energetic and dynamic, bringing enthusiasm and a positive attitude to the team, fostering a high‑performing culture. Able to use a POS system; competent technical skills to support efficient business operations. Additional Information Background checks may be required, including a criminal check and validation of qualifications. We are committed to providing an equitable, inclusive, and diverse workplace and value all employees for who they are. Please inform us if there are any special requirements that should be considered as part of your application. #J-18808-Ljbffr De Beers Group