General Manager

A Tampa original is getting ready for its next chapter. Opening in early 2027, voco South Tampa – Tahitian Inn is reimagining one of the city's longtime independent hotels as an 82-room, fun-loving, retro-cool destination. Part of IHG's voco brand and managed by Practice Hospitality, the hotel will pair the personality and history of the Tahitian Inn with the reach of a global hospitality brand. We're looking for a General Manager who can bring that combination to life.

This is a role for a hotel leader who likes to be in the middle of things. You'll lead the hotel through its transformation and opening, build and inspire the team, establish the culture and operating rhythm, and then run the property as a highly visible, hands-on GM. You'll also be one of the hotel's most important ambassadors. We want someone who enjoys getting out into Tampa, building relationships, making connections and creating reasons for locals as well as travelers to discover the hotel.

What You'll Do

• Lead the Opening: Guide the hotel through pre-opening and conversion, working closely with ownership, Practice Hospitality, IHG and project partners to ensure the property is operationally and culturally ready to welcome guests.
• Build the Team and the Culture: Recruit, develop and lead a talented opening team. Create a workplace where people feel trusted, supported and excited to deliver memorable hospitality.
• Be the Face of the Hotel: Build meaningful relationships throughout Tampa's business, tourism, hospitality and neighborhood communities. Be comfortable representing the hotel at events, meetings, sales calls and community gatherings.
• Drive the Business: Take ownership of the hotel's financial performance. Work closely with sales, marketing and revenue management to grow occupancy, ADR, F&B revenue and market share while keeping a sharp eye on costs and profitability.
• Make F&B Matter: Treat food and beverage as more than an amenity. Help create outlets and experiences that give Tampa locals a reason to walk through the door and hotel guests a reason to stay awhile.
• Stay Close to the Guest Experience: This is an 82-room hotel, and we want a GM who sees that as an advantage. Be present in the lobby, around the pool, in the restaurant and wherever the action is. Know what's happening and step in when you're needed.
• Bring the Brand to Life: Deliver voco standards and IHG requirements while protecting what makes this particular hotel distinctive. The goal isn't to make the Tahitian Inn feel like every other hotel. It's to make it the best version of itself.

What We're Looking For

• Significant hotel leadership experience, including experience as a General Manager or senior operations leader
• Pre-opening, hotel conversion or major renovation experience strongly preferred
• Experience with IHG or another major branded hotel system preferred
• Strong financial and commercial acumen
• Demonstrated ability to drive sales and revenue, not simply manage operations
• Strong food and beverage experience and instincts
• A track record of recruiting, developing and retaining great teams
• Comfort networking, presenting and representing a hotel publicly
• Knowledge of Tampa and established relationships in the market are a significant plus
• An entrepreneurial mindset and willingness to roll up your sleeves
• Genuine enthusiasm for independent‑minded hotels with personality

Why This Role

You'll have the opportunity to help reinvent a Tampa hotel with decades of history rather than opening something that could exist anywhere. You'll have the resources and distribution of IHG behind you, the personality of the voco brand to work with, and the support of Practice Hospitality as you build a hotel that feels distinctly of its place. Most importantly, you'll have the chance to put your fingerprints on it from the beginning. If you're energized by building teams, creating culture, growing a business and turning a familiar hotel into somewhere people are excited to discover again, we'd like to meet you.

OTHER FUNCTIONS:

(This list of other functions is not exhaustive and may be supplemented and changed as necessary.)

• Attends industry meetings and participates in industry organizations.
• Participates in and maintains active community relations.
• Participates in corporate activities and meetings, as requested.
• Monitor guest feedback and implement improvements to enhance the guest experience.
• Input and retrieve information from computer system for file maintenance, correspondence and preparation of forecasts.

EDUCATION and/or EXPERIENCE:

• Minimum 5 years of hotel management experience, preferably in a boutique or luxury hotel setting
• Four‑year college degree preferred.
• Experience with financial management, budgeting, and revenue strategies
• Knowledge of hotel systems, operations, and industry trends
• Requires substantial and successful track record in hotel operations.
• Hotel general management experience preferred.
• Proven track record of successes in achieving revenue and service objectives.
• Proven ability to recruit, motivate and train a team of professionals.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to perform critical analysis.
• Strong leadership and team‑building skills.
• Excellent communication and problem‑solving abilities
• Hands‑on approach with a passion for guest satisfaction and hospitality excellence
• Ability to manage extensive amounts of information and provides constructive feedback/direction.
• Extensive knowledge of hotel operations, sales & marketing, food & beverage, human resources and hotel financial processes and analysis.
• Excellent written skills sufficient to produce communications that properly reflects the vision and values of Practice Hospitality.
• Demonstrated ability to effectively resolve conflict
• Committed to comprehensive and in‑depth analysis, planning, and implementation of every work effort
• Ability to work effectively both independently and as a team.
• Ability to delegate manages and organizes projects and establishes priorities consistent with company objectives.
• Ability to effectively deal with owners, guests and team members, some of whom will require high levels of patience, tact and diplomacy.
• Ability to manage multiple projects, meet and work effectively under time and resource constraints.
• Ability to effectively lead team of professionals.
• Excellent management skills including conflict resolution, coaching, development and teamwork

PHYSICAL DEMANDS:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

While performing this job, the employee is regularly required to stand, walk, sit, speak, hear, reach, bend over, stoop, use hands, use fingers, write, see, feel objects, handle paper, wires, pens, boxes, and occasionally kneel. Occasional lifting or moving may be required of objects of up to 100 pounds of force occasionally; and /or 50 pounds or force frequently and /up to 25 pounds of force constantly to lift, push, pull or otherwise move objects.

Job Type: FLSA Designation: Full-Time Exempt

Compensation: DOE

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Disability insurance
• Employee assistance program
• Employee discount on hotel stays
• Flexible spending account
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off available 90 days after start date
• Supplemental Pay: Bonus Incentive Plan, performance based

Training we provide

Every journey begins with a first step. Maybe yours is focused on growing your career in hospitality – climbing the ladder to management, executive team, corporate or beyond. Maybe you want a stable, fulfilling role where you can thrive or, just maybe, you need a gig for now while you complete your education or audition for your big break. No matter where your path takes you, Practice Hospitality respects your journey and has customized our employee experience to support your goals and ambitions.

About the management team

At Practice Hospitality, we’re driven by a singular purpose: to create experiences travelers seek out and return to, time and time again. To us, that starts by being human – building an environment that balances emotional intelligence, tradition, ritual, and creativity. Because when that happens, hospitality comes alive – and results follow.

Source: Practice Hospitality