Restoration Project Manager

Lead Projects. Build Teams. Make a Difference.

Are you a proven leader who thrives in a fast-paced environment and enjoys seeing projects through from start to finish? We're looking for a motivated Project Manager to join our growing restoration team. This is an opportunity to lead people, build strong customer relationships, and play a key role in helping homeowners and businesses recover after unexpected property damage.

If you're organized, customer-focused, and enjoy solving problems while leading high-performing teams, we'd love to hear from you.

What You'll Do

As a Project Manager, you'll oversee restoration projects from the initial customer contact through project completion. You'll manage field operations, coordinate crews and subcontractors, communicate with customers and insurance professionals, and ensure every project is completed safely, efficiently, and to the highest standard.

Key Responsibilities

Manage restoration projects from start to finish

Deliver an exceptional customer and client experience

Respond quickly to new customer opportunities and emergency service requests

Develop project scopes and prepare accurate estimates

Present and obtain approval for project plans and estimates

Coordinate field crews, subcontractors, and project schedules

Monitor project quality, timelines, budgets, and profitability

Maintain complete and accurate job documentation

Communicate effectively with customers, insurance representatives, vendors, and internal teams

Lead, coach, and develop Restoration Technicians and Crew Chiefs

Promote and enforce a strong culture of safety

Participate in an after-hours emergency on-call rotation

Continuously develop leadership, management, and restoration expertise

What We're Looking For

We're seeking someone who enjoys leading people, building relationships, and taking ownership of projects.

Qualifications

High School Diploma or GED required

Minimum 3 years of operations experience are a plus

Minimum 1 year of management or supervisory experience are a plus

Restoration, construction, mitigation, or cleaning industry experience preferred

Industry certifications (IICRC or similar) are a plus

Strong leadership, communication, and organizational skills

Excellent customer service and problem-solving abilities

Comfortable using computers, estimating software, and Microsoft Office

Valid driver's license with a clean driving record

Physical Requirements

This position combines office management with frequent field supervision. Candidates should be able to:

Lift up to 50 pounds independently (100 pounds with assistance)

Walk, stand, climb ladders, and work on active job sites

Work in varying indoor and outdoor conditions

Occasionally wear appropriate PPE, including respirators

Drive to local project sites throughout the workday

Ready to Build Your Career?

Every day brings a new challenge, and every project gives you the opportunity to help people recover from fire, water, mold, storm, and other property damage.

If you're looking for more than just another management job—and want the opportunity to lead a team, develop your career, and make a real difference for customers every day—we encourage you to apply.

Join our team and help restore homes, businesses, and peace of mind.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.