Operations Specialist

Operations Specialist Salary: $50,000–$70,000 Why You Should Join Stable, long‑term role within a well‑established banking environment Strong benefits, including an excellent 401(k) match Clear internal growth and promotion opportunities Hands‑on training and exposure to multiple operational areas Collaborative, supportive team with a promote‑from‑within culture The Role The Operations Assistant supports daily banking operations, customer servicing, and compliance‑related activities. This role is fully on‑site and works closely with operations and leadership teams to ensure accurate processing and high‑quality customer support. What You’ll Be Doing Respond to inbound customer calls and resolve account or service issues Process banking transactions and support daily operational workflows Assist with compliance, risk, and audit‑related reviews Troubleshoot account, product, and system‑related questions Collaborate with internal teams to ensure smooth operations What We’re Looking For 4+ years of banking or branch operations experience Strong understanding of banking products and account servicing Comfortable providing phone‑based customer support Detail‑oriented with a compliance‑focused mindset Reliable, professional, and comfortable working in an in‑office environment What Will Set You Apart Prior operations or back‑office banking experience Exposure to compliance, audit, or risk functions Ability to work independently while knowing when to ask for support Benefits & Perks Competitive medical and dental coverage Generous PTO (often 3–4 weeks, based on experience) 4% 401(k) match Ongoing training and internal development opportunities #J-18808-Ljbffr